Patient safety nurse coordinators Raelynn Fredrickson and Deborah Sax share another essential patient safety concept in honor of national patient safety awareness week.

Why do some organizations thrive during a crisis while others flounder? Iona Thraen, director of patient safety, joined forces with her ARUP Laboratory colleagues to learn how the world-renowned national reference lab adapted to the pandemic. Leaders created a culture of safety by putting innovation, learning, and patient-centered care at the heart of all their efforts.

Relationship building isn’t typically the focus of medical training but is a necessary skill for truly excellent clinicians. Deirdre, Joni, Jared and colleagues developed a model to integrate relationship management skills into medical training, helping create a more well-rounded, complete clinician.

EBP, or evidence-based practice, is a term we encounter frequently in today’s health care environment. But what does it really mean for the health care provider? College of Nursing interim dean Barbara Wilson and Nurse manager Gigi Austria explain how to integrate EBP into all aspects of patient care.

The much-anticipated Covid-19 vaccine has arrived. We can finally see the light at the end of the tunnel, but now we’re facing another challenge: How do we get there? Geriatric’s Alison Schlisman and Family Medicine’s Bernadette Kiraly share local best practices supported by CDC insights to build vaccine confidence with patients.

Almost one year ago the novel coronavirus turned longstanding educational approaches on their heads. Savvy educators responded to the challenge. Learn how U of U Health Medical School faculty pivoted to online learning in just three days, improving long-term education decision-making along the way.

Primary care is often the first place a patient in crisis goes for help. Providers, social workers, and administrators in the Community Physician Group are working to help struggling patients by integrating mental health services into primary care interactions.

Just because we use technology every day doesn’t necessarily make us excellent virtual care providers. Melissa Briley, physician assistant at Redstone Health Center, shares three core competencies needed to master the delivery of high quality virtual care.

Setting goals is part of human nature, and the beginning of a new year always seems to accelerate it. Senior Value Engineer Cindy Spangler provides a framework for breaking down larger goals into smaller, more manageable steps so you’re set up for success.

A weekend adventure with his son to hike with llamas at Capitol Reef National park reminded Senior Value Engineer Luca Boi about the value of good training. Here he describes three llama-derived, human-centered principles for providing a more reliable patient experience.

Large gatherings are out for the holidays this year. Thankfully, Senior Value Engineer and Thanksgiving enthusiast Cindy Spangler is prepared. She’s drawing from her improvement toolbox to rethink both what and how to celebrate safely this year.

Director Lora Stratton details how Utah’s Cardiovascular Center leveraged team creativity and rapid problem solving to make—and sustain—the shift to virtual care. Cardiologist Anu Abraham shares what it looks like in practice.