Quoteworthy
As health care professionals, we think we know what’s best, but we need to design care with patients, not just for patients.
Cori Agarwal and Ariel Malan

Most Recent
Psychological Safety for Teams

Psychological safety is crucial for the medical field to innovate and improve. Teams must feel safe and open to expressing concerns and reporting errors. Psychiatrists Jennifer O’Donohoe and Kristi Kleinschmit share tips to create a more psychologically safe environment for your team.

Let the Process Map Be Your Guide

Process maps are a useful tool for focusing your efforts and saving valuable time. Senior Value Engineer Luca Boi explains how this team-based tool harnesses the power of visual thinking to help clarify complex processes.

How to Sustain Your Patient Experience Culture

Creating a better experience for everyone—patients, staff, providers—takes consistency and small actions. For years, University of Utah Health’s Redstone Health Center in Park City has been amongst the top performers in the nation for patient experience. Long-time operations manager Pati Colvin and nursing supervisor Teresa Stone share the secrets to their years at the top. Spoiler alert—it's deliberate small steps.

Accelerate… But Watch Out for the Other Drivers!

After a near-death experience, University of Utah Health Senior Value Engineer, Luca Boi, walked away with minor bruising and three powerful lessons.

Why, How and Where to Disseminate Your Improvement Project

Sharing what you learned from your improvement project is the final step in the evidence-based practice (EBP) process.

Preventing Intimate Partner Violence

Health care professionals are not usually trained how to prevent Intimate Partner Violence (IPV)—only how to react/take care of patients when they have experienced it. The University of Utah Health’s Trauma and Injury Prevention team in collaboration with the Office of Network Development and Telehealth Education team are working to change this by training health care professionals to prevent IPV.

Understanding Quantitative and Qualitative Approaches

Quantitative and qualitative methods are the engine behind evidence-based knowledge. Tallie Casucci, Gigi Austria, and Barbara Wilson provide a basic overview of how to differentiate between the two.

7 Essential Elements of Suicide Care

A step-by-step discussion of the 7 elements of suicide care.

Culture of Safety

The practice of medicine is recognized as a high-risk, error-prone environment. Anesthesiologist Candice Morrissey and internist and hospitalist Peter Yarbrough help us understand the importance of building a supportive, no-blame culture of safety.

Event Reporting

Many people ask, “What am I supposed to report?” or “Does this count?” Hospitalist Ryan Murphy explains the basic vocabulary of patient safety event reporting, informing the way we recognize harm and identify and report threats to safety.

Ask (Wisely) and You Shall Receive: How to Formulate Clinical Questions

You have a good idea about what you want to study, compare, understand or change. But where do you go from there? First, you need to be clear about exactly what it is you want to find out. In other words, what question are you attempting to answer? Librarian Tallie Casucci and nursing leaders Gigi Austria and Barb Wilson help us understand how to formulate searchable, answerable questions using the PICO(T) framework.

3 Steps from Harm

Patient safety nurse coordinators Raelynn Fredrickson and Deborah Sax share an essential patient safety concept in honor of national patient safety awareness week.