The main purpose is for the learner to be given the tools to prepare for a more interactive and engaging in-class experience that pushes their level of understanding. With deeper understanding of content, the hope is that their future patients will be better cared for.
Kathleen Timme

Most Recent
What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

TRUE Stories—Fostering a Passion for Solving Big Problems

Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.

Patient Insights: MyChart Messages, Updates, and Health Maintenance

U of U Health's patient family advisory councils, Patient Design Studio and Advise Utah, recently gathered feedback from patients and caregivers on patient communication. Their answers: empower me with more information. Patient Experience's Emily Izzo and Corrie Harris share insights from these advisory councils.

How Objectives and Key Results (OKRs) Build Team Focus

Objectives and Key Results (OKRs) are another goal setting framework you can use to keep project teams on track. Project management expert Kripa Kuncheria explains OKRs and provides health care examples and templates to try right now.

Using Positive Power Dynamics to Engage and Empower Teams

Although power can be good, it has negative connotations. We convened a group of local and national experts to unpack the concept of power dynamics. Nursing Director Shegi Thomas and Organizational Development Consultant Shelia Sconiers distilled our conversation into practical strategies for leaders to build positive power dynamics that engage and empower teams.

How a Goal Pyramid Can Help Translate Strategy Into Action

Strategic planning can feel overwhelming—good thing there’s a framework to help make it easier. Project management expert Kripa Kuncheria introduces Goal Pyramid—a strategic framework for goal setting that helps translate big ideas into manageable actions.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

What is a Goal Setting Framework?

You’ve heard of setting goals, but what about a goal setting framework? Project management expert Kripa Kuncheria helps us organize our teams’ efforts by outlining goal setting frameworks with simple step-by-step options to try right now.

How to Turn a Gut Feeling into a QI Project

Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.

The Innovation of Integrated Care

Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.

Not Sure How to Build Relational Culture at Work? Start with Signaling

Relational culture—when everyone on a team feels seen, heard, and valued for who they are—is a cornerstone of high-functioning teams. Kyle Turner shares the benefits of having a relational culture and how to apply the concept to health care.

We’re Bringing Hand Hygiene Back

This fundamental patient safety practice gets to the heart of “Do No Harm” in health care—so why is it slipping across the nation? In the spirit of New Year’s resolutions, we’re checking-in with U of U Health infection prevention experts Julie Swindells, Katie Smith, and Alessia Banning to bring hand hygiene best practices front and center.