Senior value engineer Cindy Spangler is back to share how a few simple improvement tips enable processes to reach new levels of reliability.
What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.
Huntsman Mental Health Institute psychiatrist Jeremy Kendrick, operations manager James Stamos and project facilitator Mckenzy Schiffman introduce the CALL-UP program—a state-wide psychiatry consult service to support pediatricians and PCPs with difficult mental health cases.
Complex systems require complex cross-functional teams who often experience culture clash. Director of Patient Safety Iona Thraen joins nurse leaders Emily Salisbury and Doug Clapp to examine a recent safety event through the lens of “Wicked-Problem Solvers”—drawing insights from successful cross-functional teams.
The new Master of Education in Health Professions degree program offers a unique opportunity to improve teaching skills, influence the future of clinical care, and increase the impact of clinical educators. The program’s interprofessional leaders, Joanne Rolls, Rebecca Wilson, and Wendy Hobson-Rohrer, share why the program is important and offer a few quick tips to improve your teaching today.
Department of Surgery collaborators Courtney Lauer, Erin Heath, and Christina Choate share their process for establishing a culture of collaboration that facilitates communication across teams, fosters shared goals, and creates an atmosphere where failure is an opportunity to learn.
The stress of a chronic condition, combined with inadequate resources or education, can leave even the most resilient among us feeling helpless. Juliana Simonetti and Michelle Litchman share how their Intensive Diabetes Education and Support (IDEAS) Program empowers patients and care partners to successfully manage their diabetes.
From the simple to the complex, problems plague our daily work. Quality Improvement experts Luca Boi and Ryan Murphy provide brief lessons and resources covering important problem solving techniques so you can develop solutions and make improvements.
What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the quality of care delivered to patients—and its never been more important as we redesign care during a pandemic. Chief Quality Officer Sandi Gulbransen shares the seven tenets of Value Management that guide our work.
Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.
Physician Assistant and Associate Professor Joanne Rolls cares for sexual and gender minority patients and teaches new physician assistants how to comfortably approach sexual health as part of overall health. She shares practical tips to take an inclusive sexual health history.
Senior Value Engineer Luca Boi translates Lean lessons in culture building from Hollywood’s big screen to our everyday lives.