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How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Grief in Healthcare: Understanding and Coping

Caregivers in healthcare are often exposed to loss and grief. These experiences can leave us feeling sad, emotionally exhausted, and unsure how to proceed. Associate Director of the Resiliency Center Jake Van Epps helps us learn what to expect and strategies for recovery.

Recipe for Success: Decreasing Burnout in Nurse Educators

Nurse educators often find themselves navigating a landscape filled with burnout risks. Seeking solutions, Cassidy Kotobalavu, Amanda Keddington, and Mary-Jean Austria devised a method for improvement, distilling their success into a recipe for fostering team well-being amidst adversity.

How to Resolve PINS Toolkit

The team has worked hard to post problems, ideas, needs, and suggestions on the Team Board. Now what? Magnet program director Gigi Austria and colleagues share a host of resources to guide you from Post-It Note to completion.

The Power of Self-Talk: Boosting Confidence and Performance

Negative self-talk lurks as a formidable threat, silently undermining our confidence and stifling our potential. Recognizing its dangers, Leadership Training Specialist Jess Burgett equips us with essential strategies to combat unhelpful internal dialogues, turning our thoughts into powerful allies for a more positive and successful life.

Bridging the Gap: Black Physicians of Utah

Physician leader and community organizer Richard Ferguson shares his work to form Utah’s first organization for Black physicians, with the aim to build a community among current Black physicians, residents, and students working or living in Utah.

Just-Do-It for Simple and Easy to Resolve PINS

While it’s true that large scale changes are required to make a significant difference in how things work, consistent small improvements add up to big impact over time. Magnet program director Gigi Austria and project management experts Kripa Kuncheria and Kim Mahoney explain when and how to Just-Do-It.

Plan-Do-Study-Act (PDSA) for Small Tests of a Change

Plan-Do-Study-Act is a simple approach for testing a change that is great for first-time improvers and low-stakes problems. Magnet program director Gigi Austria and project management experts Kripa Kuncheria and Kim Mahoney share a step-by-step guide and helpful templates to get started.

Coping with Trauma in Healthcare: A Guide for Caregivers

Caregivers in healthcare are often exposed to intense injury, horrific or gruesome experiences, or death. These traumatic experiences can leave us with a stress injury. Associate Director of the Resiliency Center Jake Van Epps shares what to expect and strategies for recovery.

Cultural Wealth: From Classroom to Clinic to Community

We often overlook the wealth of diverse cultural experiences and perspectives that profoundly influence the well-being of our students and patients. Educators Kerri Shaffer and Nina Feng leverage community cultural wealth to transform healthcare education for a more inclusive future.

How to Set a SMART Goal

SMART Goals are a great starting point for any project. Project management expert Kripa Kuncheria helps us organize our teams’ efforts by outlining this goal setting framework with a simple step-by-step guide to try right now.

Ground Rules for Successfully Managing Conflict

Conflict is not about who is right or wrong—it is about being understood, respected, and finding a shared way forward. Pediatric emergency medicine physician Zak Drapkin introduces three ground rules for managing conflict within care teams.