U of U Health Lifestyle Medicine Program physician leaders Rachel Goossen and Rich Doxey provide support for care teams that empowers patients to make positive changes to their daily habits and overall well-being.
Introducing ourselves is a simple, yet often overlooked and underrated action to build connection with patients and caregivers. Patient experience leaders Ember Hunsaker, Mari Ransco, and Kathryn Young share why introductions are important and a simple framework to try.
University of Utah Black Cultural Center’s Meligha Garfield and Sara Cody share insights on celebrating Juneteenth respectfully and emphasize the importance of understanding its history to avoid misappropriation.
We’ve all heard it before: reduce, reuse, recycle. But why should we care? And how do we begin? Sarah Schlaefke from the Sustainability Office highlights the benefits of recycling here is Salt Lake City and offers practical tips for getting started.
Juneteenth is a celebration for the whole nation, a time to recognize our freedom and what unites us as Americans. Chief medical officer and founder of the non-profit, Black Physicians of Utah, Richard Ferguson discusses the history of the event, what it means to him personally and gives tips on how we can honor and celebrate Juneteenth.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Redwood Health Center’s Patient Relations Specialist Nichole Misner shares how to respectfully discuss this needed health information with patients.
Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.
When patients or family members use discriminatory language, it can be hard to know the next steps. Nursing Director Gigi Austria and EDI Consultant Sheila Sconiers offer practical steps to address discrimination at the bedside.
Transgender and gender diverse patients face systemic discrimination in our broader society and inequitable access to needed care. Ariel Malan, program coordinator and Andy Rivera, volunteer for Utah’s Transgender Health Program, share how to create an inclusive care environment for this vulnerable population focused on trust and respect.
U of U Health's patient family advisory councils, Patient Design Studio and Advise Utah, recently gathered feedback from patients and caregivers on inpatient surveys and communication. Patient Experience's Emily Izzo, Corrie Harris, and Marcie Hopkins share insights from these advisory councils.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Patient access manager Kim Birrell, Revenue Cycle Coordinator Theresa Johnson, and Care Navigation Program Coordinator Erica Ulibarri share tools for leaders to support employees.
