University of Utah Health social worker and director of mindfulness programming Trinh Mai partners with chaplain Saundra Shanti to explore a new way to manage the exhaustion we feel: permission to give 20% less.
As pandemic restrictions continue to lift, we in health care find ourselves in a fix. While some take extended vacations, others continue to work their tails off. The Resiliency Work Group's Megan Call and Mari Ransco share a metaphor—the horizon conflict—to help explain how to manage this moment.
When we talk about being patient-centered, systems thinkers, and engaged experts, nurse leader rounding checks every box. It fosters meaningful connection, deepens our understanding of our patients' experiences, and by sharing what we learn, Nurse Leader Rounding can help us improve as a system. Initiative co-sponsors Tracey Nixon and Mari Ransco outline what’s to come for Nurse Leader Rounding at U of U Health.
Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.
How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.
Family physician and Resiliency Center co-director Amy Locke draws from personal experience and evidence-based research that supports two approaches for making your practice more efficient.
After hearing feedback from community groups, University of Utah Health Plans Community Outreach team are taking an active role in educating underserved communities about health insurance through short videos, available in 11 languages.
Emotion coaching is a skill that can help validate a person’s experience—but it takes practice. Follow this step-by-step guide to learn how to use this important skill with patients, co-workers, family members and friends.
Strategic communications administrator Bridgette Maitre outlines a new way to connect, learn, and build community within the Department of Nursing.
Whether your goals are health, financial, or work-related, the Resiliency Center’s Betsy Holm shares how Atomic Habits can help you develop a system in your life to accomplish what it is you want to achieve.
After receiving feedback from an employee survey, Community Clinics Environmental Services Director Jess Rivera pulled her team together to address workplace discrimination. She shares insights from her journey to break down barriers and create a safe, inclusive work environment for all.
With careful communication and teamwork, technical supervisor Lindsey Garcia, family medicine physicians Susan Pohl and Bernadette Kirarly, and associate director of strategic projects Erin McCormack share how Madsen Family Practice made it easier for patients to schedule virtual appointments and access the primary care they need.
