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Marcie Hopkins, University of Utah Health
impact
Building Health Literacy: What is Health Insurance?
After hearing feedback from community groups, University of Utah Health Plans Community Outreach team are taking an active role in educating underserved communities about health insurance through short videos, available in 11 languages.
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nderrepresented communities experience longstanding disparities in health, and as of 2019, people of color remain more likely to be uninsured. University of Utah Health Plans is taking an active role in educating communities about the importance and need for health insurance.  

Near the end of 2020, University of Utah Health Plans (UUHP) conducted a series of focus groups with community organizations and non-profits organizations. In nearly every focus group, participants expressed that many underrepresented groups, especially immigrant communities, have difficulty understanding our complicated health insurance system. Their request: educate communities in their preferred language. 

We got to work and began creating short videos that explain the basics of health insurance and why it is beneficial. The videos are now available in 11 languages and there are more to come. 

Arabic

Burmese

Dari

English

Kinyarwanda

Marshallese

Samoan

Somali

Spanish

Swahili

Tongan

Contributor

Randal Serr

Manager, University of Utah Health Plans Community Outreach

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