Manager Jenn Tuero has held jobs throughout the health care system all focused on one thing: easing the burden of patients and clinicians. In the process, she has mastered the art of integrating meaning into everyday work. We asked Jenn how she builds meaning for her team and makes every employee feel that they are never “just” an enrollment specialist.
Dentist Gary Lowder has spent the past 36 years working with patients who suffer from jaw disorders that result in chronic pain. As faculty in the School of Dentistry, he’s passing along the power of vulnerability as a patient trust-building exercise with his trainees.
Chief Wellness Officer Amy Locke shares practical strategies for leaders to address the real tension we’re feeling between the desire to take a break and the increasing workload.
As leaders, we want to foster work environments that create safe and reliable care for patients and employees. Sounds easy, but its hard work! Chief Human Resources Officer Sarah Sherer coaches leaders from around the system on thinking through when it’s time to look at a process and when it’s time for coaching an employee.
Reading is an essential leadership skill. But with so many distractions—Netflix, social media—reading may be on the decline. James Neider, clinical operations manager, shares strategies for adopting a reading habit that will make you a better leader.
The realities of COVID-19 have impacted visitor policies, creating challenges for patients and moral distress for staff. Jennifer Jones, nurse manager, has developed several approaches for leaders and staff to work through the tough decisions the updated visitor policy is forcing.
Medical students Rachel Tsolinas and Sam Wilkinson, along with SOM professor Kathryn Moore, share a practical tool all health care professionals can use to broaden our understanding of how culture influences decisions and events.
The role of the meeting leader takes on new prominence in virtual spaces like Zoom or Microsoft Teams. The Effective Communicator joins Antonius Tsai to discuss how you can make the transition from presenting content to leading and shaping a space that builds connection and purpose.
Director of Organizational Development Chris Fairbank introduces WE CARE—a model for leaders that focuses on what makes their teams unique so they can enhance and sustain a stronger organizational culture.
Frequent and deliberate practice is critical to attaining procedural competency. Cheryl Yang, pediatric emergency medicine fellow, shares a framework for providing trainees with opportunities to learn, practice, and maintain procedural skills, while ensuring high standards for patient safety.
Academic medicine has been thrown into the brave new world of virtual communication, instruction and online learning. Pediatric endocrinologist and clinician educator Kathleen Timme shares a process to transition from traditional training to meaningful and engaging.
COVID-19 has brought a new challenge to the work of continuous learning in health care: how to teach new information when it is constantly changing and emotions run high. As nurse educators for the emergency department, the pulmonary and palliative care unit, and outpatient clinics, Emma Gauci, Paige Wilson, and Sarah Smith have been thrown into an educator’s quandary: how to help staff feel as knowledgeable and supported as possible.
