Quoteworthy
Everyone deserves the chance to receive honest and compassionate feedback about their performance. All leaders should have these tough conversations. For me, I start with compassion and the belief that every employee can change. They should be given that opportunity to change.
Melissa Horn

Most Recent
How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

How to Listen—Really Listen—To Feedback From Your Team

Listening to—and learning from—employees makes for a more humble and thoughtful leader. Chris Shirley, support services director, shares how he turned some stinging feedback into an opportunity to create community and inclusion.

How the Operating Budget Works

The annual Operating Budget is a structured process that pairs frontline manager expertise with powerful financial forecasting tools to help the organization stay on track. The Central Finance Team’s Casey Moore and Robert Dickson demystify the process to help you navigate budget season.

How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Finance 101: Reading Financial Reports

Understanding financial reports is crucial for leaders making informed decisions for their teams and departments. Finance leaders Clint Reid, Casey Moore, and Robert Dickson walk us through some of the most common reports that leaders can utilize in operations and strategy.

Management Reporting: How to Become an Expert in Your Local Finances

Navigating budgets and finance can be a daily responsibility for managers, which is not always an easy task. Finance experts Casey Moore and Robert Dickson share the importance of and best practices for Management Reporting and how it can help you become a better leader.

The Effective Communicator: Add Meaning To Your Meetings

Is a more meaningful meeting possible? The Effective Communicator teams up with Megan Call of the Resiliency Center to help you start your meetings right.

Tips for New Faculty: What I Wish I Knew When I Joined the U

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

“Know My Name” – The Power of Small Gestures

It might seem basic, but just calling someone by their name is one of the most powerful forms of recognition a physician can give their team. Moran Vision Services administrative director Brent Price and physician and vice chair Norm Zabriskie share the many lessons they learned from putting employees’ voices at the center of resilience efforts.

Team Meetings on Life Support?

Team meetings can be an important way to connect, but not if your team members dread going to them. Zac Watne, senior manager of payment innovation, gives hope to this workplace staple with simple advice: learn together.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

How to Lead a Remote Team

Your social media feeds are awash with tips for working from home, but how do you lead from home? Karen Wilson and Dawn Newberry, of University Medical Billing, have led remote teams for years. Their experience boils down to one principle: build and maintain connection.