Why do some organizations thrive during a crisis while others flounder? Iona Thraen, director of patient safety, joined forces with her ARUP Laboratory colleagues to learn how the world-renowned national reference lab adapted to the pandemic. Leaders created a culture of safety by putting innovation, learning, and patient-centered care at the heart of all their efforts.
Relationship building isn’t typically the focus of medical training but is a necessary skill for truly excellent clinicians. Deirdre, Joni, Jared and colleagues developed a model to integrate relationship management skills into medical training, helping create a more well-rounded, complete clinician.
EBP, or evidence-based practice, is a term we encounter frequently in today’s health care environment. But what does it really mean for the health care provider? College of Nursing interim dean Barbara Wilson and Nurse manager Gigi Austria explain how to integrate EBP into all aspects of patient care.
Director Lora Stratton details how Utah’s Cardiovascular Center leveraged team creativity and rapid problem solving to make—and sustain—the shift to virtual care. Cardiologist Anu Abraham shares what it looks like in practice.
Anesthesiology techs are essential to the care team, but they are challenged by high turnover. Anesthesia resident Michael Van Tienderen, who was a tech for seven years before going to medical school, worked with fellow resident Matt O’Neal, anesthesiologist Emily Drennan, and senior value engineer Cindy Spangler to develop a lasting solution focused on culture change and career growth for these crucial care team members.
Kim Orton, Pediatric Clinical Nurse Coordinator for Epilepsy within the Division of Neurology, shares some insights on what it's like returning to the workplace and how we can keep each other safe.
In this new miniseries director of patient safety Iona Thraen examines our safety and quality improvement efforts through the clarifying lens of our coronavirus response. Part 1 focuses on patient-centered care and patient safety and proves just how much patient safety is embedded in our culture.
No one likes to be the bearer of bad news—but in health care, it’s part of the job. Fortunately, there’s a simple framework to help us get through it. Hospitalist and UACT co-director Claire Ciarkowski introduces SPIKES: a simple mnemonic for delivering bad news.
Finding evidence to change the status quo isn’t easy; thinking about evidence in terms of how it persuades—whether subjective or objective—can make it easier. Plastic surgery resident Dino Maglić and his colleagues followed their guts and saved money by improving the laceration trays used to treat patients in the emergency department.
Chronic conditions do not pause during a pandemic. When faced with delaying the care of over 1,000 patients with neurological conditions, Susan Baggaley, Neurology Vice Chair and Ambulatory Chief Value Officer, and Vivek Reddy, Neurology Vice Chair and Inpatient Chief Value Officer, rapidly developed a new virtual visit workflow.
What does it mean to take a system approach to problems? The discipline to learn as a team, patience to wade through hundreds of cases, and a diversity of perspectives. Utah’s Critical Care Senior Nursing Director Colleen Connelly, System Quality, Patient Safety, and Value Senior Director Sandi Gulbransen, and Associate Chief Medical Quality Officer Kencee Graves reflect on what they’ve learned by studying system problems with an interdisciplinary team.
Some challenges are so big you have to think in terms of evolution, not solution, to tackle them. Director of Strategy and Workforce Planning (GME) Sri Koduri explains how academic health systems can weather strong and weak labor markets alike by building sustainable bridges between clinical and academic communities.