Quoteworthy
When there have been opportunities to share ideas, people are hungry for it. They love to teach and to learn from each other. They build relationships with each other that end up producing solutions that meet patient needs.
Chrissy Daniels, Mari Ransco, Brittany Patterson

Most Recent
How to Sustain Your Patient Experience Culture

Creating a better experience for everyone—patients, staff, providers—takes consistency and small actions. For years, University of Utah Health’s Redstone Health Center in Park City has been amongst the top performers in the nation for patient experience. Long-time operations manager Pati Colvin and nursing supervisor Teresa Stone share the secrets to their years at the top. Spoiler alert—it's deliberate small steps.

Why, How and Where to Disseminate Your Improvement Project

Sharing what you learned from your improvement project is the final step in the evidence-based practice (EBP) process.

Understanding Quantitative and Qualitative Approaches

Quantitative and qualitative methods are the engine behind evidence-based knowledge. Tallie Casucci, Gigi Austria, and Barbara Wilson provide a basic overview of how to differentiate between the two.

7 Essential Elements of Suicide Care

A step-by-step discussion of the 7 elements of suicide care.

Event Reporting

Many people ask, “What am I supposed to report?” or “Does this count?” Hospitalist Ryan Murphy explains the basic vocabulary of patient safety event reporting, informing the way we recognize harm and identify and report threats to safety.

Ask (Wisely) and You Shall Receive: How to Formulate Clinical Questions

You have a good idea about what you want to study, compare, understand or change. But where do you go from there? First, you need to be clear about exactly what it is you want to find out. In other words, what question are you attempting to answer? Librarian Tallie Casucci and nursing leaders Gigi Austria and Barb Wilson help us understand how to formulate searchable, answerable questions using the PICO(T) framework.

Tough Safety Calls: When to Console, Coach or Sanction

Patient safety nurse coordinators Raelynn Fredrickson and Deborah Sax share another essential patient safety concept in honor of national patient safety awareness week.

How ARUP Makes it Safe for Teams to Thrive in Complexity

Why do some organizations thrive during a crisis while others flounder? Iona Thraen, director of patient safety, joined forces with her ARUP Laboratory colleagues to learn how the world-renowned national reference lab adapted to the pandemic. Leaders created a culture of safety by putting innovation, learning, and patient-centered care at the heart of all their efforts.

The Complete Clinician Model

Relationship building isn’t typically the focus of medical training but is a necessary skill for truly excellent clinicians. Deirdre, Joni, Jared and colleagues developed a model to integrate relationship management skills into medical training, helping create a more well-rounded, complete clinician.

What is Evidence-Based Practice?

EBP, or evidence-based practice, is a term we encounter frequently in today’s health care environment. But what does it really mean for the health care provider? College of Nursing interim dean Barbara Wilson and Nurse manager Gigi Austria explain how to integrate EBP into all aspects of patient care.

How Utah’s Cardiovascular Center Made (and Sustains) the Transition to Virtual Care

Director Lora Stratton details how Utah’s Cardiovascular Center leveraged team creativity and rapid problem solving to make—and sustain—the shift to virtual care. Cardiologist Anu Abraham shares what it looks like in practice.

Find the Root of the Problem to Achieve Long Term Solutions

Anesthesiology techs are essential to the care team, but they are challenged by high turnover. Anesthesia resident Michael Van Tienderen, who was a tech for seven years before going to medical school, worked with fellow resident Matt O’Neal, anesthesiologist Emily Drennan, and senior value engineer Cindy Spangler to develop a lasting solution focused on culture change and career growth for these crucial care team members.