In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.
We’ve all done it: attended an amazing lecture or conference and gleaned some great ideas, only to return to work and forget about it entirely a couple weeks later. This common conundrum prompted Lawrence Marsco to ask the U of U Health LDI curriculum committee, “How do we know if anyone’s using this content?”
In this podcast, Utah's chief medical quality officer Bob Pendleton interviews family practice physician Susan Pohl about family medicine's model for progressive leadership training in value. The result? Physicians equipped with in-demand skills and a publication in NEJM Catalyst.
In November 2017, hepatologist and liver transplant specialist Juan Gallegos-Orozco completed the inaugural Utah Advanced Communication Training seminar. Accelerate sat down with Gallegos-Orozco to talk about UACT and how it changed his perspective on communication.
Improvement in patient experience is often the hardest part of managers’ jobs. It takes consistent work engaging your team. There are no shortcuts. In this occasional series, we’ll be sharing the lessons learned the hard way from people working on the front lines to deliver care. In this post, Urology and Pelvic Care outpatient services manager Leslie Bardsley gives practical advice for involving your entire team in improvement.
Bundled payments continue to make waves—especially after the Centers for Medicare and Medicaid Services announced an “advanced” program. Utah’s payment innovation manager Zac Watne is back to update us on what’s new, what’s next, and what to do now.
How can physicians move toward an alternative mode of scholarship — one that’s still scientifically rigorous and peer reviewed but communicated in a more accessible manner? Cardiothoracic surgeon Tom Varghese is building this kind of non-traditional path.
At academic medical centers like the University of Utah, clinicians are expected to teach — but aren’t necessarily taught how to teach. Karen Gunning and Joanne Rolls come from divergent backgrounds — Gunning is a lifelong pharmacist, Rolls a physician assistant — but both are passionate about the principles of instructional design. Turns out, it’s the power of story that supports comprehension for both students and patients.
Is zero possible? In the case of central line infections, the answer was once no. A CLABSI (central line associated blood stream infection) was once considered a car crash, or an expected inevitability of care. When University of Utah’s Burn Trauma Intensive Care Unit started treating CLABSIs like a plane crash, or a tragedy demanding in-depth investigation and cultural change, zero became possible.
From pediatrics to palliative care, a common thread runs through physician Joan Sheetz’s career: effective communication. That explains how she ended up co-directing UACT — Utah Advanced Communication Training that focuses on tools to enhance patient and peer interactions.
The Effective Communicator returns this week to remedy the bane of our existences: endless, often pointless, meetings. Yes, you can run them better.
Value engineer Cindy Spangler has shared her camping and canyoneering expertise with Accelerate in the past. But this winter, her preparation may have done us in: a big purchase of new ski equipment has led to a lackluster snow season. Or has it? Cindy reviews why correlation does not imply causation.
