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What I'm Reading: The Infinite Game

How do you stay ahead in an environment of rapid change? Simon Sinek, author of The Infinite Game, suggests how—and Matt Rim, pharmacy manager, translates it for health care. The bottom line? Thinking about health care as an infinite game can build stronger, more innovative, and more inspiring teams.

Block by Block: Building the Future Workforce

Some challenges are so big you have to think in terms of evolution, not solution, to tackle them. Director of Strategy and Workforce Planning (GME) Sri Koduri explains how academic health systems can weather strong and weak labor markets alike by building sustainable bridges between clinical and academic communities.

When Are We Consumers and When Are We Patients?

U of U Health Senior Director of Patient Experience Mari Ransco explains the importance and empowerment of distinguishing between meeting patient versus consumer needs.

Unraveling the Inevitable: Is Medicare for All the Answer?

It’s a truism: the cost of care is unsustainable. But what’s the fix? In this new series for Accelerate, Zac Watne, Senior Manager of Payment Innovation, interviewed U of U Health leaders to get their thoughts on one of the most controversial fixes making headlines: Medicare for All.

Vision, Guardrails and Empowerment: Working in a Team of Teams Culture

In this provocative thought piece, hospitalists and system leaders Kencee Graves and Bob Pendleton explain the “team of teams” approach to becoming more nimble, responsive, and adaptable to the demands of our changing world.

The Culture Advantage: How EVS Transformed Room Turn Time

Innovative teams solve problems by being curious, not by assigning blame. Environmental Services’ James Mwizerwa and Cooper Riley explain their deliberative approach to the long-standing and complex problem of getting inpatient rooms ready for the next patient.

Don’t Just Be an Advocate, Ask Questions

We pride ourselves on advocating for our patients, our colleagues, and ourselves—but could this approach be holding us back? As a pediatrician who cares for medically fragile children with complex needs, Michelle Hofmann examines how asking different questions can help us arrive at better decisions.

Three Patient-Centered Insights from Four Years of Feedback

Four years ago, U of U Health established the Patient Design Studio—a monthly meeting where patients give feedback to frontline teams generating system improvements. Four years of deep listening and feedback reveal three insights applicable to anyone looking to make their care more patient-centered.

3 Lessons from 300 Stories of Improvement, Leadership and Wellness

Three years, 300 stories and over 70,000 people have taught us how the power of story, the impact of teams, and the hard work of health care connects with the world.

Three Challenges for the Next Decade of Health Care

Patients will ask three things of us over the next decade of health care improvement: help me live my best life, make being a patient easier, and make care affordable. To meet those needs health care must shift—from organizing around a patient’s biology to understanding the patient’s biography.

The Practical Psychologist: How to Cultivate Self-Compassion

In a new column, the Practical Psychologist is here to answer your mental health questions. This week: a 30-second exercise you can do right now to build more self-compassion.

What I'm Reading: The Art of Gathering

Meetings often default to logistics, platitudes, or maintaining norms, the Resiliency Center’s Megan Whitlock explains. By thinking of meetings as gatherings we can turn them into a powerful tool to bring about something every workplace needs more of: belonging.