Why do we like pie charts so much? Because it’s food? Is it the fun colors? Are we soothed by the paradox of an unending cycle implied by something so perfectly complete? Elton John’s lyrics are true, no? “All are agreed as they join the stampede...” pie charts are overused.
Why use the honest histogram and reliable run chart? They contain more information and communicate it with greater clarity than the deceptive duo of mean and standard deviation. In this week's post of Steve's Dojo (or continuing Lean Six Sigma education), Steve puts the data in plain perspective.
Relationship building isn’t typically the focus of medical training but is a necessary skill for truly excellent clinicians. Deirdre, Joni, Jared and colleagues developed a model to integrate relationship management skills into medical training, helping create a more well-rounded, complete clinician.
Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.
Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. Terry’s brother Hank Tempest fell sick with Covid-19 in early March and is now recovering in the desert. In this fifteenth dispatch, Terry interviews Hank.
Facilitation is the art of guiding a team through a problem-solving process. It requires a set of skills that can be learned. In this week’s dojo Steve takes on the first of many facilitation topics. This is where we leave the linear process space and enter the equally important but circuitous people space.
Innovative teams solve problems by being curious, not by assigning blame. Environmental Services’ James Mwizerwa and Cooper Riley explain their deliberative approach to the long-standing and complex problem of getting inpatient rooms ready for the next patient.
Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. Here, Terry shares the many ways artists and authors are responding to the full range of emotions of life during COVID-19.
How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.
Everybody deserves the dignity of being called by their chosen name and having their correct pronouns used. Organizational Development’s Sheila Sconiers and Clare Lemke, along with the Transgender Health Program’s Jessica Stahle, share the importance of pronouns, how to use them in patient care, and what to do if you make a mistake.
