We all do it. We draw a blank on our password, get locked out of login, “…duo what?” and so on. And then we wait for a University of Utah Health service desk saint who makes our machine work again. To help lighten their load a bit—and make our lives easier—we asked ITS Manager Mike Madsen for his “Top 4” preventive measures to avoid a call.
Practicing are recorded conversations with a colleague that are shared with the organization. They are conversations between real team members about why the work matters.
In this podcast, Utah's chief medical quality officer Bob Pendleton interviews family practice physician Susan Pohl about family medicine's model for progressive leadership training in value. The result? Physicians equipped with in-demand skills and a publication in NEJM Catalyst.
Medical errors often occur due to system failure, not human failure. Hospitalist Kencee Graves helps explain why we need to evaluate medical error from a system standpoint.
Nurses are notorious for not taking breaks—the culture of their work environment doesn’t make it easy. Katrina Emery, a MICU charge nurse working on her doctor of nursing practice (DNP), sheds light on how to change culture to prioritize breaks to improve health and wellbeing.
Dr. Ryan Murphy is the first Value Fellow at University of Utah. Charged with aligning value initiatives for trainees across the institution, Ryan’s first step into healthcare leadership is a steep one. We asked this second year hospitalist and front-line leader to share what he's watching.
Family Physician and Chief Wellness Officer Amy Locke outlines three questions to ask to help teams reduce burnout and get back on track.
Team meetings can be an important way to connect, but not if your team members dread going to them. Zac Watne, senior manager of payment innovation, gives hope to this workplace staple with simple advice: learn together.
With over 12 years of experience, Amanda White, director of human resources analytics and technology, has worked on plenty of teams. She pairs her team experience with Bruce W. Tuckman’s team development research to share how teams can create an enduring culture of collaboration.
Chief Medical Quality Officer Bob Pendleton kicks off our week-long celebration of improvement and community during University of Utah Health Value Week.
