Quoteworthy
it’s the human interaction—the relationships—that helps drive our organization to even greater heights.
Alison Flynn Gaffney

Most Recent
"We Are Surrounded By Genius" Leadership Beliefs from Rob Kistler

Beliefs are the emotional foundation for excellence and can shape organizational realities. Positive beliefs build energy, enthusiasm, caring and creativity and can increase resilience and influence bottom line results.* Rob Kistler leads nearly 1000 people as the senior director of University Hospital’s support services (nutrition care, environmental services, customer service, safety, and emergency management). Here’s what he believes about his team.

Know Your Learner: Why Teaching Adults is Different

Adults are unique learners; they come with their own experiences, preferences, and baseline knowledge. Pediatricians Kerry Whittemore and Kathleen Timme discuss adult learning theory and how physicians can approach adult learners to teach more effectively. This is part of the podcast series: M.ED: Medical Education for the Practicing Clinician by Kerry Whittemore.

Learning Experiences and Advice From a 4th-Year Medical Student

M.ED host Kerry Whittemore sits down with Garrett Christensen, a 4th-year medical student at the time of recording, to discuss the clinical years of medical training, as part of the Medical Education for the Practicing Clinician podcast series.

Four Ways Leaders Can Encourage Teams to Recover

Chief Wellness Officer Amy Locke shares practical strategies for leaders to address the real tension we’re feeling between the desire to take a break and the increasing workload.

Process Problem or Coaching Moment?

As leaders, we want to foster work environments that create safe and reliable care for patients and employees. Sounds easy, but its hard work! Chief Human Resources Officer Sarah Sherer coaches leaders from around the system on thinking through when it’s time to look at a process and when it’s time for coaching an employee.

Are Leaders Still Readers?

Reading is an essential leadership skill. But with so many distractions—Netflix, social media—reading may be on the decline. James Neider, clinical operations manager, shares strategies for adopting a reading habit that will make you a better leader.

How to SOLVE the Hidden Curriculum Conundrum: Student-led Reform

Medical students Rachel Tsolinas and Sam Wilkinson, along with SOM professor Kathryn Moore, share a practical tool all health care professionals can use to broaden our understanding of how culture influences decisions and events.

How to Teach Medical Procedures That Stick

Frequent and deliberate practice is critical to attaining procedural competency. Cheryl Yang, pediatric emergency medicine fellow, shares a framework for providing trainees with opportunities to learn, practice, and maintain procedural skills, while ensuring high standards for patient safety.

How to Flip Your Classroom (Or Meeting) to Achieve Meaningful Learning

Academic medicine has been thrown into the brave new world of virtual communication, instruction and online learning. Pediatric endocrinologist and clinician educator Kathleen Timme shares a process to transition from traditional training to meaningful and engaging.

What It’s Really Like To Teach Something New Every Day

COVID-19 has brought a new challenge to the work of continuous learning in health care: how to teach new information when it is constantly changing and emotions run high. As nurse educators for the emergency department, the pulmonary and palliative care unit, and outpatient clinics, Emma Gauci, Paige Wilson, and Sarah Smith have been thrown into an educator’s quandary: how to help staff feel as knowledgeable and supported as possible.

Lean On Existing Strengths to Thrive in Complexity

Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.

Breaking Down the Compassion Wall

Hospitalist Ryan Murphy reflects on the care his dad received as one of Utah’s first hospitalized COVID-19 patients. The experience shaped how he communicates with patients—whether or not they have COVID—in spite of isolation, masks, and physical distancing.