The Effective Communicator returns to settle the never-ending debate: which form of communication is the best?

For years, nurse manager Emily Baarz has mentored millennial nurses joining Neuro Critical Care (NCC). But new nurse graduates weren’t always prepared for the high-acuity setting. So Emily created the Axon/Dendrite program, a mentor-leader model to support her staff’s professional growth.

Kyle Bradford Jones returns with a review of “Quiet,” Susan Cain’s book about the power of introverted thinking. Although introversion is often viewed as a drawback — “a second-class personality trait,” Cain writes — Bradford Jones believes that reassessing his personality type has helped him better understand himself, his co-workers, and even his patients.

In her five years at University of Utah Health as hospitalist, educator, and medical director of AIM-A and WP5, Karli Edholm led amazing amounts of impactful work. She trained future leaders and improved the safety, experience, and cost of an inpatient stay. Here she shares her lessons for leading and staying focused on improvement: start with your own frustration.

Every Accelerate interview starts with “why” — what inspires and motivates us as individuals? Chief Medical Officer Tom Miller reflects on the touchstone that has guided him through his career in medicine: the ability to change someone’s life and make a difference.

Real teams are the antidote to the chaos of modern medicine. “Real teams know each other, feel loyalty to one another, trust one another, and would not want to disappoint one another” (Tom Lee, NEJM Catalyst 2016). Practicing are conversations between real team members about why the work matters. Our goal is to preserve and share the stories of the teams at University of Utah Health.

We were excited when Dr. Ruth Watkins made time on her first day as the University of Utah’s 16th President to address the leadership team of U of U Health. Her message: your work matters. She answers your questions about community, collaboration, and connection.

Charles Saltzman, chair of orthopaedics, believes that academic practice is about passion, not just intelligence. He tells Accelerate about what he’s learned while training and leading some of the most talented physicians in the country. There’s a common thread among the greats: They are drawn to academic work because they feel they can make a difference.

We jumped at the opportunity to interview best-selling author Greg McKeown when he visited U of U Health last November. We were even more excited when professor and chair of the department of surgery Sam Finlayson agreed to lead the conversation. Listen (or read) the interview to learn the why, how and what of Essentialism.

In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.

We’ve all done it: attended an amazing lecture or conference and gleaned some great ideas, only to return to work and forget about it entirely a couple weeks later. This common conundrum prompted Lawrence Marsco to ask the U of U Health LDI curriculum committee, “How do we know if anyone’s using this content?”

In this podcast, Utah's chief medical quality officer Bob Pendleton interviews family practice physician Susan Pohl about family medicine's model for progressive leadership training in value. The result? Physicians equipped with in-demand skills and a publication in NEJM Catalyst.