Quoteworthy
Everyone deserves the chance to receive honest and compassionate feedback about their performance. All leaders should have these tough conversations. For me, I start with compassion and the belief that every employee can change. They should be given that opportunity to change.
Melissa Horn

Most Recent
How to Make Hard Financial Decisions with Your Team

System leaders Iona Thraen, Jake Van Epps, Ischa Jensen, and Clint Reid provide guidance for frontline leaders to make the hard financial calls a little easier.

Jedi Mind Tricks to Help You Avoid Conflict

Pediatric emergency medicine physician Zak Drapkin shares "Jedi Mind Tricks" for avoiding conflict to subtly influence the thoughts and actions of others in a more positive direction.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

How to Listen—Really Listen—To Feedback From Your Team

Listening to—and learning from—employees makes for a more humble and thoughtful leader. Chris Shirley, support services director, shares how he turned some stinging feedback into an opportunity to create community and inclusion.

How the Operating Budget Works

The annual Operating Budget is a structured process that pairs frontline manager expertise with powerful financial forecasting tools to help the organization stay on track. The Central Finance Team’s Casey Moore and Robert Dickson demystify the process to help you navigate budget season.

How to Step Back and Give People Space to Speak

Learning to listen is not only a leadership skill—it’s a life skill. Leadership training specialist Jess Burgett shares three practical tips for harnessing the power of listening with intent.

Bridging the Gap: Black Physicians of Utah

Physician leader and community organizer Richard Ferguson shares his work to form Utah’s first organization for Black physicians, with the aim to build a community among current Black physicians, residents, and students working or living in Utah.

The Power of Self-Talk: Boosting Confidence and Performance

Negative self-talk lurks as a formidable threat, silently undermining our confidence and stifling our potential. Recognizing its dangers, Leadership Training Specialist Jess Burgett equips us with essential strategies to combat unhelpful internal dialogues, turning our thoughts into powerful allies for a more positive and successful life.

Ground Rules for Successfully Managing Conflict

Conflict is not about who is right or wrong—it is about being understood, respected, and finding a shared way forward. Pediatric emergency medicine physician Zak Drapkin introduces three ground rules for managing conflict within care teams.

Toxic Productivity: Recognize, Resist, Reimagine

Understanding the dangers of toxic productivity is crucial in safeguarding mental well-being and fostering a balanced life amid today's demanding work culture. Jess Burgett, Leadership Training Specialist, shares a healthier approach to not only shield against burnout but also empowers individuals to achieve sustainable success and fulfillment.

Finance 101: Reading Financial Reports

Understanding financial reports is crucial for leaders making informed decisions for their teams and departments. Finance leaders Clint Reid, Casey Moore, and Robert Dickson walk us through some of the most common reports that leaders can utilize in operations and strategy.

Transformational Leadership in Nursing

Magnet Program Director Gigi Austria unpacks the Magnet model with the first in a five-part series. Here she describes how transformational leaders achieve successful outcomes by sharing their vision to create an environment where everyone is empowered and engaged.