Health care is complicated, emotionally challenging work. Thriving in complexity requires two things: continuous system improvement and building individual resilience. This article focuses on three ways we can build habits that support individual resilience from three experts who do it every day.
Mindfulness instructors Trinh Mai and Rob Davies guide us through S.T.O.P., a simple mindfulness practice to help mitigate our stress response.
Mindfulness instructors Rob Davies and Heidi O’Donoghue guide us through the body scan, a simple meditation that helps relax the body — and as a bonus, can also help you sleep.
Mindfulness instructors Heidi O’Donoghue and Trinh Mai guide us through a simple breathing exercise. Practiced regularly, this meditation cultivates awareness, concentration, and calmness.
A missed diagnosis can delay treatment or result in inappropriate treatment, causing unnecessary pain, suffering, and often financial hardship for our patients. Internist and hospitalist Peter Yarbrough helps explain why diagnostic errors happen with strategies to prevent them.
Surgeon Rob Glasgow reflects on the national conversation around physician burnout and calls for a connection to purpose. His advice: never stop asking what brings meaning to your life and your profession.
Ever wonder why your thoughtfully planned improvement fell flat with patients? Enter the University of Utah Health Patient Design Studio, a group of patients who meet monthly with improvers to provide actionable, direct and collaborative input on their improvement efforts.
The Effective Communicator returns to settle the never-ending debate: which form of communication is the best?
General Surgery resident Riann Robbins is on a journey to reduce unnecessary tests. She recently shared her team's work to tackle ABG testing in critical care at the annual Department of Surgery Value Symposium. What did she learn? Be patient and persistent. As Seuss said, “Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.”
For patients, the electronic medical record offers unprecedented access, transparency, and an ever-present screen in their appointments. For providers, the EMR’s impact on workload, efficiency, and patient connection are sources of challenge. Accelerate’s Mari Ransco puts a spin on the doctor/patient relationship by asking her dermatologist Chris Hull to share how he balances the demands of Epic with personalized patient care.
Visual cues in the workflow reduce cognitive load and help process stakeholders make the right decision. Steve Johnson interviews Dan Vargo in this Lean Behind the Scenes exclusive.
When health care is designed around patient needs, it doesn't just benefit the patient — it can also help providers find fulfillment in their work. But what does that look like in practice? Physician Joy English opened the Orthopaedic Injury Clinic, an innovative service that delivers better value to patients. Her success is a case study in how to achieve both provider and patient happiness.
