Whether we are navigating a patient death, a negative or unexpected outcome, a medical mistake, or a challenging interpersonal conflict, RAIN is an easy-to-remember tool that provides an opportunity to cultivate compassionate attention to our suffering, enabling us to respond effectively.
Objectives and Key Results (OKRs) are another goal setting framework you can use to keep project teams on track. Project management expert Kripa Kuncheria explains OKRs and provides health care examples and templates to try right now.
Although power can be good, it has negative connotations. We convened a group of local and national experts to unpack the concept of power dynamics. Nursing Director Shegi Thomas and Organizational Development Consultant Shelia Sconiers distilled our conversation into practical strategies for leaders to build positive power dynamics that engage and empower teams.
The transition from using the term "refugee" to "New American" is just another way University of Utah Health is creating an inclusive and welcoming environment. Redwood Health Centers' Chantal Taha and Marissa Higbee, along with Patient Experiences' Anna Gallegos share the importance of using this new language.
Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.
Hiring challenges are not new to hospitals and HR departments, but they have compounded in recent years due to the pandemic and the growth of our system. The Talent Acquisition team is using these challenges as an opportunity to reassess and refine our hiring practices to align with Equity, Diversity, and Inclusion efforts. Lisa Dyson and James Sugiyama share how they’re partnering with others to drive access and equity in hiring.
In health care, stress is a given. So how does a leader manage stress in this challenging environment? Director of Behavioral Health Adult Services Tracy Farley (above left) shares several techniques, including Code Lavenders: mindfulness exercises meant to help employees in high-stress situations.
Learning how to navigate school, healthcare and more as they settle into Utah can be difficult for new Americans. Assistant Professor Milad Mozari from the division of Multi-Disciplinary Design (MDD) at the U’s College of Architecture and Planning, has been working to use virtual reality technology to support the resettlement process of Utah’s newcomers.
Fail fast and often has been Silicon Valley’s motto for years. For medicine, where failure can result in patient harm, failure has negative connotations. Peter Weir, Utah’s executive medical director of population health and a family medicine physician, discusses different types of failures, and how we become better people and better clinicians by talking about our mistakes.
You’ve heard of setting goals, but what about a goal setting framework? Project management expert Kripa Kuncheria helps us organize our teams’ efforts by outlining goal setting frameworks with simple step-by-step options to try right now.
Well-being specialist Trinh Mai started BIPOC (Black, Indigenous, People of color) Check-in & Support via Zoom as a place to grieve and honor George Floyd and process ongoing racism. This is a space for employees at the U who self-identify as BIPOC to experience community, share struggles and solutions, and celebrate being who they are. Trinh and some members of the check in group share how the group started, how it has evolved and its lasting impacts.
Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.
