Well-being specialist Trinh Mai started BIPOC (Black, Indigenous, People of color) Check-in & Support via Zoom as a place to grieve and honor George Floyd and process ongoing racism. This is a space for employees at the U who self-identify as BIPOC to experience community, share struggles and solutions, and celebrate being who they are. Trinh and some members of the check in group share how the group started, how it has evolved and its lasting impacts.

Using inclusive language is one way to build respect and trust with our patients. The quick language guide, developed by UUSOM students, Christina Necessary, Jacob Knight, Raquel Maynez, Bridget Dorsey, Jessica Kunzman, Chieko Hoki, along with Family Medicine physician Tiffany Ho, is a starting point for healthcare providers to improve the way they speak and think about their patients.

Exceptional care only happens with an engaged team. Jared Wrigley should know: he has led three diverse teams at U of U Health—first, Westridge Health Center, and now, South Jordan’s primary care team and Parkway Health Center. Here are three effective ways he engages everyone on the team.

Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.

Osher Center for Integrative Health wellness programs manager Britta Trepp and employee wellness team graduate assistant Rachel Krahenbuhl share recent research findings that suggest decluttering the spaces where we live and work can have a positive impact on our personal success and well-being.

Whether it was growing up in segregated Georgia, working with leaders across the country during the civil rights movement, leading a congregation at Calvary Baptist Church, or teaching an ethnic studies class at the U, Reverend France A. Davis has lived the theme of “Choosing Love Over Hate.” With the U of U Marriott Library, he shares his experiences and discusses “choosing love” in navigating today’s challenges.

Rising racist aggressions against the backdrop of an anxious and unnerving year can exacerbate the trauma racial groups and minorities experience. Megan Call of the Resiliency Center, social worker Jean Whitlock and EDI expert Mauricio Laguan explain racial trauma and how kindness, to ourselves and each other, is what this moment demands.

How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews pediatric ophthalmologist Griffin Jardine to share how he helps to install hope and compassion with his patients, and himself.

Everybody deserves the dignity of being called by their chosen name and having their correct pronouns used. Organizational Development’s Sheila Sconiers and Clare Lemke, along with the Transgender Health Program’s Jessica Stahle, share the importance of pronouns, how to use them in patient care, and what to do if you make a mistake.

Empathy is our cognitive ability to understand, communicate, and respond to another person’s perspectives, experiences, and concerns. Pediatrician Diane Liu reflects on the very real challenges of nurturing empathy in the face of the relentless demands of practice.

Relational culture—when everyone on a team feels seen, heard, and valued for who they are—is a cornerstone of high-functioning teams. Kyle Turner shares the benefits of having a relational culture and how to apply the concept to health care.

This fundamental patient safety practice gets to the heart of “Do No Harm” in health care—so why is it slipping across the nation? In the spirit of New Year’s resolutions, we’re checking-in with U of U Health infection prevention experts Julie Swindells, Katie Smith, and Alessia Banning to bring hand hygiene best practices front and center.