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UACT Toolbox

The Utah Advanced Communications Training (UACT) is a virtual workshop aimed at improving the communication skills of University of Utah Health employees who interact with patients, offering tools for effective dialogue in various healthcare scenarios.

Seven Ways to Actively Build Trust

Trust within our teams and organization is imperative to meet the needs of those we serve. Resiliency Center Social Worker Jamuna Jones shares seven ways to explore trust, courtesy of Dr. Brené Brown.

Our Path Forward

In this first of three articles, University of Utah Health’s Chief Executive Officer Dan Lundergan shares how the same core values and beliefs that carried us through the pandemic will continue to successfully carry us into the future.

Harmful Myths About Asian Americans in Medicine

Asian Americans face unique types of racism and discrimination that can make them feel invisible and out-of-place within our workspaces. By acknowledging this racism, we can take the first step to creating a more inclusive environment.

The Always Evolving Leader

Leadership is not a destination, but a journey where you’re constantly evolving and entering new stages. Dayle Benson, chief of staff of clinical affairs and executive director of the University of Utah Medical Group, shares how to practice and embrace generativity to nurture the skills of those around you and become a better leader.

Portrait of a Caregiver

The majority of long-term care needs are placed upon family members who often receive minimal support. Seeking to reduce the caregiver burden, College of Nursing Assistant Professor Jacqueline Eaton, shares an arts-based approach for engaging caregivers of people living with dementia through her research and ethnodramas.

TRUE Stories—Fostering a Passion for Solving Big Problems

Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.

Patient Insights: MyChart Messages, Updates, and Health Maintenance

U of U Health's Patient and Family Advisory Council and Advise Utah, recently gathered feedback from patients and caregivers on patient communication. Their answers: empower me with more information. Patient Experience's Corrie Harris and Shayma Salih share insights from these advisory councils.

Leading Teams with Intention: Tuckman’s Stages of Team Development

Teams naturally move through stages while working together but often get stuck or fail to reach their potential without recognition and leadership. Pharmacist Kyle Turner shares strategies for each stage of team development.

Don’t Get Lost in Translation: Expert Advice for Caring for New Americans

As Redwood Health Center’s program coordinator serving new Americans, Anna Gallegos has learned valuable lessons that can help all of us better care for patients of refugee background and vulnerable populations. Here are three suggestions to help make caring for patients easier.

How a Goal Pyramid Can Help Translate Strategy Into Action

Strategic planning can feel overwhelming—good thing there’s a framework to help make it easier. Project management expert Kripa Kuncheria introduces Goal Pyramid—a strategic framework for goal setting that helps translate big ideas into manageable actions.

How Objectives and Key Results (OKRs) Build Team Focus

Objectives and Key Results (OKRs) are another goal setting framework you can use to keep project teams on track. Project management expert Kripa Kuncheria explains OKRs and provides health care examples and templates to try right now.