Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.
Dayle Benson, chief of staff for clinical affairs and executive director of the University of Utah Medical Group, shares her story and advice on the big decision to pursue additional education while growing your career.
With careful communication and teamwork, technical supervisor Lindsey Garcia, family medicine physicians Susan Pohl and Bernadette Kirarly, and associate director of strategic projects Erin McCormack share how Madsen Family Practice made it easier for patients to schedule virtual appointments and access the primary care they need.
Accelerate frequently chronicles the hard work of building and nurturing teams because we believe that real teams are the antidote to the chaos of modern medicine (in the words of Dr. Tom Lee). Here, we highlight a necessary ingredient of high-performing teams: motivation.
Storytelling is golden for healing. Harvard Graduate School of Education student Martha Schnee tells a brief tale and takes us along for an evening walk by the Charles.
Process mapping is easy. But also hard. This is a common conundrum with value improvement. Here's part 1 of 4, wherein rules are distinguished from guidance.
Many people, including health care professionals, are turning to alcohol and other substances to help cope with the stresses of Covid-19. Licensed psychologist Kelly Lundberg shares how to talk to colleagues who may be silently suffering.
We were excited when Dr. Ruth Watkins made time on her first day as the University of Utah’s 16th President to address the leadership team of U of U Health. Her message: your work matters. She answers your questions about community, collaboration, and connection.
Want to be part of a thriving culture? Feedback is key. Director of ENT and dental clinics Kirk Hughs asked over 500 University of Utah Health leaders to share what makes feedback effective. Their top two? Timely and sincere feedback.
Leaders embody U of U Health’s focus on patient-centered care, respect for people, and continued improvement. Recently, Jessica Rivera, Carissa Christensen, Sue Childress, and Tracy Farley described their efforts to deliver a better health care experience for patients by taking care of their teams. In advance of individual articles from each leader, below are four big takeaways that can be put into action today.
