The following case study examines a new core competency in delivering value at a system level. At the University of Utah, leaders created integrated oncology teams organized for the patient. Collapsing historical silos and empowering front-line leaders grew adaptive teams that offered better value to cancer patients.
What is the strongest predictor of an effective solution? It’s not the size of the committee or the length of the brainstorming session. The best predictor of successful solutions is how well the problem is understood. Investing time in defining, investigating and analyzing the problem can lead to transformative solutions.
Director Lora Stratton details how Utah’s Cardiovascular Center leveraged team creativity and rapid problem solving to make—and sustain—the shift to virtual care. Cardiologist Anu Abraham shares what it looks like in practice.
The Value Summary is the currency of value improvement work at University of Utah Health. It creates a common improvement language through a one-page summary document. It visually guides the improver through our standardized improvement methodology while teaching improvement science principles in real time. The online Value Summary portal creates a forum to share and spread ideas and a path to earn maintenance of certification credit.
Coworkers are often the first to recognize when a peer is struggling under extreme stress. Psychiatrist Kristin Francis and psychologist Rob Davies share how to break through the discomfort and talk to your struggling colleague.
Health care is made up of people — creative, passionate people with big ideas who are often too busy to learn from one another.
Lifelong runner and psychologist Megan Call shares six practical strategies that work for all of us, non-runners included.
As our health care system continues to address pandemic-related employee burnout and fatigue, we can apply simple strategies to enhance our own recovery. Psychologist Megan Call and physical therapist Keith Roper return to a previous marathon analogy to share five recovery strategies for individuals and teams.
A year ago, University of Utah Health decided to tackle a major problem in health care today: burnout. Forty people – and their teams – spread across an enormous health system took on the challenge. We sat down with family physician and co-director of the Resiliency Center Amy Locke to learn about what works in improving faculty and staff wellness.
University of Utah Health is committed to tackling a major problem in health care today: burnout. Last year, 40 teams spread across an enormous health system took on the challenge. We sat down with family physician and co-director of the Resiliency Center Amy Locke to learn about what works in improving faculty and staff wellness.
