Parkway medical director Brett Clayson leads one of the highest patient-rated clinics at U of U Health – but it wasn’t always that way. Here are the five leadership principles he used to transform his small, out-of-the-way clinic. Hint: Start with your strengths.
The Effective Communicator returns to settle the never-ending debate: which form of communication is the best?
For years, nurse manager Emily Baarz has mentored millennial nurses joining Neuro Critical Care (NCC). But new nurse graduates weren’t always prepared for the high-acuity setting. So Emily created the Axon/Dendrite program, a mentor-leader model to support her staff’s professional growth.
Kyle Bradford Jones returns with a review of “Quiet,” Susan Cain’s book about the power of introverted thinking. Although introversion is often viewed as a drawback — “a second-class personality trait,” Cain writes — Bradford Jones believes that reassessing his personality type has helped him better understand himself, his co-workers, and even his patients.
In her five years at University of Utah Health as hospitalist, educator, and medical director of AIM-A and WP5, Karli Edholm led amazing amounts of impactful work. She trained future leaders and improved the safety, experience, and cost of an inpatient stay. Here she shares her lessons for leading and staying focused on improvement: start with your own frustration.
Charles Saltzman, chair of orthopaedics, believes that academic practice is about passion, not just intelligence. He tells Accelerate about what he’s learned while training and leading some of the most talented physicians in the country. There’s a common thread among the greats: They are drawn to academic work because they feel they can make a difference.
We jumped at the opportunity to interview best-selling author Greg McKeown when he visited U of U Health last November. We were even more excited when professor and chair of the department of surgery Sam Finlayson agreed to lead the conversation. Listen (or read) the interview to learn the why, how and what of Essentialism.
In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.
Three years ago, an internal study found that Huntsman Cancer Institute employees experienced significant compassion fatigue. Director of Nursing Services Sue Childress teamed up with HCI executives, providers, and managers to combat burnout by promoting conscientious leadership and a culture of civility.
Leaders embody U of U Health’s focus on patient-centered care, respect for people, and continued improvement. Recently, Jessica Rivera, Carissa Christensen, Sue Childress, and Tracy Farley described their efforts to deliver a better health care experience for patients by taking care of their teams. In advance of individual articles from each leader, below are four big takeaways that can be put into action today.
University of Utah’s Support Services makes learning a part of their routine. Director Dustin Banks considers his book club the most important meeting he attends. Why? Because it brings together Support Services’ diverse leadership group — customer service, hospital operators, environmental services, volunteers, interpreters and security — to learn and grow as a team.
University of Utah Health was an early adopter of bundled payments. Accelerate’s Mari Ransco sat down with Ryan VanderWerff, one of the first in our health system to participate in payment innovation, to learn firsthand what it takes to lead a team in turbulent times.
