Hearing a patient is one thing—but actively listening to patients with empathy, understanding, and awareness is another. Nurse practitioner and headache specialist Susan Baggaley explores three trust-building techniques she employs to build relationships.
The Effective Communicator teams up with Joe Allen of the Center for Meeting Effectiveness to share three data-driven recommendations on how to improve your meeting effectiveness and reclaim control of your calendar.
Dentist Gary Lowder has spent the past 36 years working with patients who suffer from jaw disorders that result in chronic pain. As faculty in the School of Dentistry, he’s passing along the power of vulnerability as a patient trust-building exercise with his trainees.
Adults are unique learners; they come with their own experiences, preferences, and baseline knowledge. Pediatricians Kerry Whittemore and Kathleen Timme discuss adult learning theory and how physicians can approach adult learners to teach more effectively. This is part of the podcast series: M.ED: Medical Education for the Practicing Clinician by Kerry Whittemore.
M.ED host Kerry Whittemore sits down with Garrett Christensen, a 4th-year medical student at the time of recording, to discuss the clinical years of medical training, as part of the Medical Education for the Practicing Clinician podcast series.
Chief Wellness Officer Amy Locke shares practical strategies for leaders to address the real tension we’re feeling between the desire to take a break and the increasing workload.
As leaders, we want to foster work environments that create safe and reliable care for patients and employees. Sounds easy, but its hard work! Chief Human Resources Officer Sarah Sherer coaches leaders from around the system on thinking through when it’s time to look at a process and when it’s time for coaching an employee.
Medical students Rachel Tsolinas and Sam Wilkinson, along with SOM professor Kathryn Moore, share a practical tool all health care professionals can use to broaden our understanding of how culture influences decisions and events.
The role of the meeting leader takes on new prominence in virtual spaces like Zoom or Microsoft Teams. The Effective Communicator joins Antonius Tsai to discuss how you can make the transition from presenting content to leading and shaping a space that builds connection and purpose.
Director of Organizational Development Chris Fairbank introduces WE CARE—a model for leaders that focuses on what makes their teams unique so they can enhance and sustain a stronger organizational culture.
Frequent and deliberate practice is critical to attaining procedural competency. Cheryl Yang, pediatric emergency medicine fellow, shares a framework for providing trainees with opportunities to learn, practice, and maintain procedural skills, while ensuring high standards for patient safety.
Academic medicine has been thrown into the brave new world of virtual communication, instruction and online learning. Pediatric endocrinologist and clinician educator Kathleen Timme shares a process to transition from traditional training to meaningful and engaging.
