Quoteworthy
Everyone deserves the chance to receive honest and compassionate feedback about their performance. All leaders should have these tough conversations. For me, I start with compassion and the belief that every employee can change. They should be given that opportunity to change.
Melissa Horn

Most Recent
"We Are Surrounded By Genius" Leadership Beliefs from Rob Kistler

Beliefs are the emotional foundation for excellence and can shape organizational realities. Positive beliefs build energy, enthusiasm, caring and creativity and can increase resilience and influence bottom line results.* Rob Kistler leads nearly 1000 people as the senior director of University Hospital’s support services (nutrition care, environmental services, customer service, safety, and emergency management). Here’s what he believes about his team.

Know Your Learner: Why Teaching Adults is Different

Adults are unique learners; they come with their own experiences, preferences, and baseline knowledge. Pediatricians Kerry Whittemore and Kathleen Timme discuss adult learning theory and how physicians can approach adult learners to teach more effectively. This is part of the podcast series: M.ED: Medical Education for the Practicing Clinician by Kerry Whittemore.

Learning Experiences and Advice From a 4th-Year Medical Student

M.ED host Kerry Whittemore sits down with Garrett Christensen, a 4th-year medical student at the time of recording, to discuss the clinical years of medical training, as part of the Medical Education for the Practicing Clinician podcast series.

Four Ways Leaders Can Encourage Teams to Recover

Chief Wellness Officer Amy Locke shares practical strategies for leaders to address the real tension we’re feeling between the desire to take a break and the increasing workload.

Process Problem or Coaching Moment?

As leaders, we want to foster work environments that create safe and reliable care for patients and employees. Sounds easy, but its hard work! Chief Human Resources Officer Sarah Sherer coaches leaders from around the system on thinking through when it’s time to look at a process and when it’s time for coaching an employee.

How to SOLVE the Hidden Curriculum Conundrum: Student-led Reform

Medical students Rachel Tsolinas and Sam Wilkinson, along with SOM professor Kathryn Moore, share a practical tool all health care professionals can use to broaden our understanding of how culture influences decisions and events.

Cultivating Organizational Culture: A New Approach

Director of Organizational Development Chris Fairbank introduces WE CARE—a model for leaders that focuses on what makes their teams unique so they can enhance and sustain a stronger organizational culture.

How to Teach Medical Procedures That Stick

Frequent and deliberate practice is critical to attaining procedural competency. Cheryl Yang, pediatric emergency medicine fellow, shares a framework for providing trainees with opportunities to learn, practice, and maintain procedural skills, while ensuring high standards for patient safety.

How to Flip Your Classroom (Or Meeting) to Achieve Meaningful Learning

Academic medicine has been thrown into the brave new world of virtual communication, instruction and online learning. Pediatric endocrinologist and clinician educator Kathleen Timme shares a process to transition from traditional training to meaningful and engaging.

Lean On Existing Strengths to Thrive in Complexity

Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.

Breaking Down the Compassion Wall

Hospitalist Ryan Murphy reflects on the care his dad received as one of Utah’s first hospitalized COVID-19 patients. The experience shaped how he communicates with patients—whether or not they have COVID—in spite of isolation, masks, and physical distancing.

What I'm Reading: The Infinite Game

How do you stay ahead in an environment of rapid change? Simon Sinek, author of The Infinite Game, suggests how—and Matt Rim, pharmacy manager, translates it for health care. The bottom line? Thinking about health care as an infinite game can build stronger, more innovative, and more inspiring teams.