In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Community engagement director RyLee Curtis, Chief Quality Officer Sandi Gulbransen, Project Manager Kimberly Killam, Patient Experience Director Mari Ransco, Chief Medical Informatics Officer Michael Strong, and Health Sciences Equity, Diversity, and Inclusion Librarian Donna Baluchi explain how University of Utah is improving data quality.
Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk provide insight on our partnership with DNV, how accreditation contributes to the safety of our patients and staff, and what to expect during our upcoming evaluation.
Utilization Review is a necessary, but oftentimes messy process that ensures patients are receiving the most appropriate care in the most appropriate setting. Jenny Tuan, hospitalist and medical director of Utilization Review, dissects what UR is all about, including confusing gray areas and sticky pain points.
Every Thanksgiving, Accelerate’s Marcie Hopkins makes not just one, but multiple pies to enjoy. To maximize efficiency, she teamed up with Farmington manager Matt Sanford to design the perfect process. And—of course—there’s a health care application as well.
Hospitalist Ryan Murphy introduces quality improvement (QI): The systematic and continuous approach to improvement.
Performing a rapid critical appraisal helps evaluate a study for its worth by ensuring validity, meaningful data, and significance to the patient. Contributors Barb Wilson, Mary Jean Austria, and Tallie Casucci share a checklist of questions to complete a rapid critical appraisal efficiently and effectively.
We all do it. We draw a blank on our password, get locked out of login, “…duo what?” and so on. And then we wait for a University of Utah Health service desk saint who makes our machine work again. To help lighten their load a bit—and make our lives easier—we asked ITS Manager Mike Madsen for his “Top 4” preventive measures to avoid a call.
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.
Patient Experience Program Coordinator Corrie Harris and Project Administrator Emily Izzo explain how to get valuable patient feedback early in your improvement efforts by meeting with the U of U Health Patient Design Studio and Advise Utah.
Every summer, senior value engineer Cindy Spangler stocks our offices with an abundance of tomatoes, zucchini, and squash. We asked her to share how improvement thinking influences her gardening. Turns out, there are parallels–learn from others, stick to your scope, and learn from the mistakes.
Every summer, Utahns head to the mountains for camping, biking, rafting and other activities. And every summer, many a family is left without a stove, or a helmet, or a…because it was left at home. Thrill-seeker and value engineer Cindy Spangler wants to prevent your next packing mishap with a customized camping checklist.