Quoteworthy
When there have been opportunities to share ideas, people are hungry for it. They love to teach and to learn from each other. They build relationships with each other that end up producing solutions that meet patient needs.
Chrissy Daniels, Mari Ransco, Brittany Patterson

Most Recent
How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

What Do Lean and Tim Burton’s Nightmare Before Christmas Have in Common?

Senior Value Engineer Luca Boi translates Lean lessons in culture building from Hollywood’s big screen to our everyday lives.

From Nursing to the Outdoors: Staying Safe and Preventing Injury

For National Injury Prevention Day, Spencer Steinbach, Senior Nursing Director, discusses safety and injury prevention in nursing and the outdoors and shares tips for your next adventure.

Right Tool, Right Team: The Power of Predictive Analytics

One of health care’s biggest ideas is predictive analytics — looking at large amounts of data to predict future patient behavior or outcomes. Jeff Young, Associate Director in Decision Support, worked with a multi-disciplinary team to put predictive analytics into action. Here, he shares why innovation is nothing without the team.

4 Strategies to Build Better Patient Education

Making tough decisions about our health can be overwhelming, especially when we must navigate inadequate resources, foreign terminology, and conflicting information. Clinical Programs Administrator Darrin Doman discusses the importance of patient education and explains how to overcome common obstacles and improve patient education.

Psychological Safety for Teams

Psychological safety is crucial for the medical field to innovate and improve. Teams must feel safe and open to expressing concerns and reporting errors. Psychiatrists Jennifer O’Donohoe and Kristi Kleinschmit share tips to create a more psychologically safe environment for your team.

Let the Process Map Be Your Guide

Process maps are a useful tool for focusing your efforts and saving valuable time. Senior Value Engineer Luca Boi explains how this team-based tool harnesses the power of visual thinking to help clarify complex processes.

How to Sustain Your Patient Experience Culture

Creating a better experience for everyone—patients, staff, providers—takes consistency and small actions. For years, University of Utah Health’s Redstone Health Center in Park City has been amongst the top performers in the nation for patient experience. Long-time operations manager Pati Colvin and nursing supervisor Teresa Stone share the secrets to their years at the top. Spoiler alert—it's deliberate small steps.

Pebble in Who’s Shoe? PegPad Patient-driven Design

Value culture encourages us to look for and resolve our day-to-day problems and inefficiencies by asking, “What’s the pebble in my shoe?” But what happens when the pebble is in the patient’s shoe? Recent biomedical engineering grad Kyler Hodgson, operations manager Sarah Burton, and gastroenterology chief John Fang share how listening to patients can result in solutions that meet patient needs.

Accelerate… But Watch Out for the Other Drivers!

After a near-death experience, University of Utah Health Senior Value Engineer, Luca Boi, walked away with minor bruising and three powerful lessons.

Why, How and Where to Disseminate Your Improvement Project

Sharing what you learned from your improvement project is the final step in the evidence-based practice (EBP) process.

Preventing Intimate Partner Violence

Health care professionals are not usually trained how to prevent Intimate Partner Violence (IPV)—only how to react/take care of patients when they have experienced it. The University of Utah Health’s Trauma and Injury Prevention team in collaboration with the Office of Network Development and Telehealth Education team are working to change this by training health care professionals to prevent IPV.