Quoteworthy
We need to train continuously and retrain when something changes or a lot of time has passed. Everyone needs a refresher now and then to deliver a reliable experience.
Luca Boi

Most Recent
How to Set a SMART Goal

SMART Goals are a great starting point for any project. Project management expert Kripa Kuncheria helps us organize our teams’ efforts by outlining this goal setting framework with a simple step-by-step guide to try right now.

Not Just a Primary Care Concern: Inpatient Opportunities to Build Vaccine Confidence

Pediatric hospitalists and patient advocates Reena Tam and Erin Avondet shed light on the untapped opportunity to augment pediatric vaccination coverage in our communities and build vaccine confidence in the inpatient setting. They provide a host of resources and practical tips you can apply right now.

Designing Responsive and Personalized Care for Depression

Rachel Weir and Josi Rust share how the U Health system identified a gap in caring for patients struggling with depression and the screening initiative their team has designed and scaled to improve mental health screening and outreach.

5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

Shared Governance: A Foundation for a Culture of Nursing Excellence

Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.

Shared Governance: Harnessing Our Collective Strengths

Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.

What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

TRUE Stories—Fostering a Passion for Solving Big Problems

Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

How to Turn a Gut Feeling into a QI Project

Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.