Quoteworthy
It’s important as health care providers to not assume what someone’s journey might look like but to be aware of the services offered to patients."
Ariel Malan and Andy Rivera

Most Recent
5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Lean Tips for Holiday Pie Making

Every Thanksgiving, Accelerate’s Marcie Hopkins makes not just one, but multiple pies to enjoy. To maximize efficiency, she teamed up with Farmington manager Matt Sanford to design the perfect process. And—of course—there’s a health care application as well.

Quality Improvement

Hospitalist Ryan Murphy introduces quality improvement (QI): The systematic and continuous approach to improvement.

How to Conduct a Rapid Critical Appraisal

Performing a rapid critical appraisal helps evaluate a study for its worth by ensuring validity, meaningful data, and significance to the patient. Contributors Barb Wilson, Mary Jean Austria, and Tallie Casucci share a checklist of questions to complete a rapid critical appraisal efficiently and effectively.

High Reliability Camping

Every summer, Utahns head to the mountains for camping, biking, rafting and other activities. And every summer, many a family is left without a stove, or a helmet, or a…because it was left at home. Thrill-seeker and value engineer Cindy Spangler wants to prevent your next packing mishap with a customized camping checklist.

Plan Your Disney Vacation the High Reliability Way

In the beginning, there was High Reliability Thanksgiving. Then came High Reliability Camping and High Reliability Gift Wrapping. Now, manager Brittany Patterson takes on your vacation planning fears: Disney World, the high reliability way.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

Seven Principles of Value Management at University of Utah Health

What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the quality of care delivered to patients—and its never been more important as we redesign care during a pandemic. Chief Quality Officer Sandi Gulbransen shares the seven tenets of Value Management that guide our work.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

What Do Lean and Tim Burton’s Nightmare Before Christmas Have in Common?

Senior Value Engineer Luca Boi translates Lean lessons in culture building from Hollywood’s big screen to our everyday lives.

4 Strategies to Build Better Patient Education

Making tough decisions about our health can be overwhelming, especially when we must navigate inadequate resources, foreign terminology, and conflicting information. Clinical Programs Administrator Darrin Doman discusses the importance of patient education and explains how to overcome common obstacles and improve patient education.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.