What do patients want? University of Utah Health’s patient experience team reveals what fifteen years of evolving qualitative analysis of hundreds of thousands of patient voices have taught us.
Ever had an idea everyone agrees with but still takes a year to implement? Nutrition Services Director Carissa Christensen faced a dilemma as she developed a weight management program for patients struggling with obesity: even after you’ve defined your vision, how do you engage an entire system in an ambitious improvement project?
Well-being expert and physician David Sandweiss explores the tangible sensations of earth, water, fire, and wind within you. Each element guides your awareness to the solidity of your bones, the fluidity of your breath, the warmth of your being, and the gentle breeze of your breath. By immersing yourself in these elemental experiences, you'll cultivate a profound sense of presence and gratitude for the miraculous intricacies of your own existence.
University of Utah Health’s success is driven by teams doing the right work for our patients — and sharing that work across the system. Chief Medical Quality Officer Bob Pendleton reflects on the universal importance of continuous improvement while looking at health care through the eyes of a patient.
What if you could redesign healthcare from the ground up? If you were to start with the healthcare value-added test applied to each decision, what would healthcare delivery look, sound, and feel like? Would you be able to shake off the preconceived notions of what it takes to run a healthcare system? Would hospitals be recognizable? In this week's post of Steve's Dojo (or continuing Lean Six Sigma education), we revisit the healthcare value-added test.
Terry Tempest Williams is a Utah native, writer, naturalist, activist, educator—and patient. She reflects on venturing out after 52 days and how we’re coping with nostalgia and the present.
Every year, Cindy Spangler hosts ‘Friendsgiving’ for over forty friends, family, and work colleagues. Cindy is also a senior value engineer and associate editor for Accelerate. So we asked: what is the process behind a successful Thanksgiving?
Problems—we all have them. From the simple to the complex, they plague our daily work. Quality Improvement experts Luca Boi and Carolyn Brayko provide brief lessons and simple exercises on problem solving techniques so you can develop solutions and make improvements.
Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.
Harvard Graduate School of Education student Niharika Sanyal shares a simple story with a powerful message of hope and universal connection.
