Patient Voices: Four Ways to Build Trust with Your Transgender Patients

Everyone needs health care at some point in their lives. But for a person who is transgender, gender diverse, or part of the LGBTQ+ community (or both), navigating the health care experience can be fraught with challenges because of their outward expression and internal sense of gender. To create safer, more affirming spaces, we asked patients themselves for their guidance.

Pebble in Who’s Shoe? PegPad Patient-driven Design

Value culture encourages us to look for and resolve our day-to-day problems and inefficiencies by asking, “What’s the pebble in my shoe?” But what happens when the pebble is in the patient’s shoe? Recent biomedical engineering grad Kyler Hodgson, operations manager Sarah Burton, and gastroenterology chief John Fang share how listening to patients can result in solutions that meet patient needs.

Peer Review: What I Learned at Utah Advanced Communication Training

In November 2017, hepatologist and liver transplant specialist Juan Gallegos-Orozco completed the inaugural Utah Advanced Communication Training seminar. Accelerate sat down with Gallegos-Orozco to talk about UACT and how it changed his perspective on communication.

Peer Support Toolkit

The Resiliency Center uses a peer support model to provide increased institutional support for UUH employees during, or after, adverse clinical events and other stressful situations. Jake Van Epps and Megan Call share resources for joining the Peer Support Program and helping others process and cope with trauma.

Perpetual High Alert Is Not a Safety Plan

When a mistake happens, we promise we will never let it happen again. The problem is that a personal vow doesn’t change the way the system operates. Value engineers Steve Johnson, Cindy Spangler and Will McNett look at common personal incident—backing into the lamppost in your own front yard—as a lens for eliminating risk.

Plan-Do-Study-Act (PDSA) for Small Tests of a Change

Plan-Do-Study-Act is a simple approach for testing a change that is great for first-time improvers and low-stakes problems. Magnet program director Gigi Austria and project management experts Kripa Kuncheria and Kim Mahoney share a step-by-step guide and helpful templates to get started.

Plan Your Disney Vacation the High Reliability Way

In the beginning, there was High Reliability Thanksgiving. Then came High Reliability Camping and High Reliability Gift Wrapping. Now, manager Brittany Patterson takes on your vacation planning fears: Disney World, the high reliability way.

Planetary Health

Terry Tempest Williams is a writer, naturalist, activist, educator—and patient. In this fifth “Dispatch from the Desert,” Terry reflects on the interconnectedness of planetary health, the nature around us, and the disease we’re facing.

Podcast Episode 102: Can We Eradicate New HIV Infections in Utah?

What would it take to eradicate new HIV infections in Utah? Rylee Curtis and Peter Weir sit down with Adam Spivak, co-founder of Utah’s only free PrEP clinic, and Ahmer Afroz, executive director of the Utah AIDS Foundation, to discuss the challenges of community health in Utah. This is Part 2 of a two-part episode.

Podcast Episode 103: Therapeutic Use of Psychedelics in Mental Health

Physicians Peter Weir and Benjamin Lewis discuss the therapeutic use of psychedelics in mental health. Diving into the history, scientific data, and trends, they explore how psychedelics can help people with mental health conditions such as depression, anxiety, and trauma, to name a few.

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