Creating a Culture of Civility

Three years ago, an internal study found that Huntsman Cancer Institute employees experienced significant compassion fatigue. Director of Nursing Services Sue Childress teamed up with HCI executives, providers, and managers to combat burnout by promoting conscientious leadership and a culture of civility.

Creating Safety Through Learning

What does it mean to take a system approach to problems? The discipline to learn as a team, patience to wade through hundreds of cases, and a diversity of perspectives. Utah’s Critical Care Senior Nursing Director Colleen Connelly, System Quality, Patient Safety, and Value Senior Director Sandi Gulbransen, and Associate Chief Medical Quality Officer Kencee Graves reflect on what they’ve learned by studying system problems with an interdisciplinary team.

Cultivating Organizational Culture: A New Approach

Director of Organizational Development Chris Fairbank introduces WE CARE—a model for leaders that focuses on what makes their teams unique so they can enhance and sustain a stronger organizational culture.

Cultural Wealth: From Classroom to Clinic to Community

We often overlook the wealth of diverse cultural experiences and perspectives that profoundly influence the well-being of our students and patients. Educators Kerri Shaffer and Nina Feng leverage community cultural wealth to transform healthcare education for a more inclusive future.

Culture of Safety

The practice of medicine is recognized as a high-risk, error-prone environment. Anesthesiologist Candice Morrissey and internist and hospitalist Peter Yarbrough help us understand the importance of building a supportive, no-blame culture of safety.

Curating Value: Archiving Utah's Exceptional Improvement Work

For years, the Exceptional Value Annual Report documented the performance of the organization on all 45 of the key initiatives identified in the Operational Plan.

Cynthia McComber’s Antidote to Uncertainty

Positive beliefs build energy, caring and creativity and can increase resilience and influence bottom line results.* As senior director of endoscopy, medical and specialty clinics, Cynthia McComber believes that meaning is necessary for leading change. McComber talked with Accelerate’s Chrissy Daniels about how to build connected, authentic and resilient teams.

Decluttering: A Clear Path Towards Wellness

Osher Center for Integrative Health wellness programs manager Britta Trepp and employee wellness team graduate assistant Rachel Krahenbuhl share recent research findings that suggest decluttering the spaces where we live and work can have a positive impact on our personal success and well-being.

Department Time Out: Systemically Addressing Social Injustices

Sponsored by University of Utah School of Medicine's Office for EDI, the Department Time Out is a recurrent, systematic initiative during which participants take a scheduled recess from work/school responsibilities to discuss pertinent social issues. EDI Experts Jessica L. Jones, Helen Davis, Stacey Board, Holly Bynum, and Darin Ryujin share how faculty, staff and students take time to recognize and address pertinent topics of social injustice.

Designing a Virtual Clinic Workflow that Actually Works for Your Team

Chronic conditions do not pause during a pandemic. When faced with delaying the care of over 1,000 patients with neurological conditions, Susan Baggaley, Neurology Vice Chair and Ambulatory Chief Value Officer, and Vivek Reddy, Neurology Vice Chair and Inpatient Chief Value Officer, rapidly developed a new virtual visit workflow.

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