In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.
The Effective Communicator returns this week to remedy the bane of our existences: endless, often pointless, meetings. Yes, you can run them better.
Ever had an idea everyone agrees with but still takes a year to implement? Nutrition Services Director Carissa Christensen faced a dilemma as she developed a weight management program for patients struggling with obesity: even after you’ve defined your vision, how do you engage an entire system in an ambitious improvement project?
Accelerate frequently chronicles the hard work of building and nurturing teams because we believe that real teams are the antidote to the chaos of modern medicine (in the words of Dr. Tom Lee). Here, we highlight a necessary ingredient of high-performing teams: motivation.
Rounding–the act of connecting with patients and staff–is a leadership best practice. While few find rounding easy to start, those who master it are hooked. It is a daily habit that improves patient care, experience and engages the team. Susan Clark and her medical director, Dr. Dana DeWitt, have taken the practice one step further by rounding together as a leadership dyad, resulting in a more connected and authentic team.
The Effective Communicator is back to answer your troublesome communication questions. This week: how to craft a compelling story.
Positive beliefs build energy, caring and creativity and can increase resilience and influence bottom line results.* As senior director of endoscopy, medical and specialty clinics, Cynthia McComber believes that meaning is necessary for leading change. McComber talked with Accelerate’s Chrissy Daniels about how to build connected, authentic and resilient teams.
Want to be part of a thriving culture? Feedback is key. Director of ENT and dental clinics Kirk Hughs asked over 500 University of Utah Health leaders to share what makes feedback effective. Their top two? Timely and sincere feedback.
Employees in high-trust organizations are happier, more collaborative and stay at their jobs longer. But what builds long-term, sustaining trust? Director of strategic initiatives Chrissy Daniels highlights findings from an article in Harvard Business Review. The answer: Eight behaviors.
According to Melissa Horn, changing a culture takes three years. She would know. Melissa has had the unusual leadership challenge of being “the fixer” for four different clinics at University of Utah Health as director of outpatient women’s clinics. Accelerate learned how Melissa creates authentic teams (hint: it’s hard work and there are no shortcuts).
We used to take weeks to find the right person for a position. Now, the expectation is a few days. How do you find the right person for the job in a short time? We asked Jamie Quinlan and Lisa Dyson for their perspectives. Emergency department nurse manager Jamie Quinlan shares how she decides to hire, and Lisa Dyson, director of talent acquisition, weighs in with expert advice.
We believe that improvement in healthcare needs more connection to what makes this hard work meaningful. That’s why we ask every person who contributes to Accelerate – how did you get into healthcare? There are easier jobs out there, so what keeps you here? Here are a few of our favorite answers.
