Quoteworthy
Professional growth happens with clear goals, the autonomy to reach them, and consistent feedback. Personal growth happens through discussions about work-life balance, family and recreation. Investing in the whole person positively effects engagement and retention.
Melissa Horn

Most Recent
The Surprising Truth About What Motivates Us

Accelerate frequently chronicles the hard work of building and nurturing teams because we believe that real teams are the antidote to the chaos of modern medicine (in the words of Dr. Tom Lee). Here, we highlight a necessary ingredient of high-performing teams: motivation.

The Elephant, The Rider, and the Path to Change in Health Care

Drawing from psychologist Jonathan Haidt’s Elephant and the Rider metaphor, Utah's Chief Medical Quality Officer Bob Pendleton explains why emotions are critical to motivating change in health care. Behavioral economics, it appears, may provide the direction we need.

The Effective Communicator: How to Craft a Story

The Effective Communicator is back to answer your troublesome communication questions. This week: how to craft a compelling story.

Is It Better To Have An MVP or A MVT (most valuable team)?

Dr. Kyle Bradford Jones is back, this time with baseball analogies. Team success means having a team of contributors instead of one MVP. Jones writes that specific factors—positivity and team identity—are critical to nurturing a successful team.

Teamwork Must-have: Compelling Vision

Accelerate frequently chronicles the hard work of building and nurturing teams because we believe that real teams are the antidote to the chaos of modern medicine (in the words of Dr. Tom Lee). Here, we highlight a necessary ingredient of high-performing teams: compelling vision.

Cynthia McComber’s Antidote to Uncertainty

Positive beliefs build energy, caring and creativity and can increase resilience and influence bottom line results.* As senior director of endoscopy, medical and specialty clinics, Cynthia McComber believes that meaning is necessary for leading change. McComber talked with Accelerate’s Chrissy Daniels about how to build connected, authentic and resilient teams.

The Wisdom of Crowds: Effective Feedback

Want to be part of a thriving culture? Feedback is key. Director of ENT and dental clinics Kirk Hughs asked over 500 University of Utah Health leaders to share what makes feedback effective. Their top two? Timely and sincere feedback.

Eight Behaviors to Cultivate Trust

Employees in high-trust organizations are happier, more collaborative and stay at their jobs longer. But what builds long-term, sustaining trust? Director of strategic initiatives Chrissy Daniels highlights findings from an article in Harvard Business Review. The answer: Eight behaviors.

Building a Real Team With Trust

According to Melissa Horn, changing a culture takes three years. She would know. Melissa has had the unusual leadership challenge of being “the fixer” for four different clinics at University of Utah Health as director of outpatient women’s clinics. Accelerate learned how Melissa creates authentic teams (hint: it’s hard work and there are no shortcuts).

Same-day Hiring: From Interview To Offer

We used to take weeks to find the right person for a position. Now, the expectation is a few days. How do you find the right person for the job in a short time? We asked Jamie Quinlan and Lisa Dyson for their perspectives. Emergency department nurse manager Jamie Quinlan shares how she decides to hire, and Lisa Dyson, director of talent acquisition, weighs in with expert advice.

Top 5 "Whys" of 2016

We believe that improvement in healthcare needs more connection to what makes this hard work meaningful. That’s why we ask every person who contributes to Accelerate – how did you get into healthcare? There are easier jobs out there, so what keeps you here? Here are a few of our favorite answers.

The Bobcast with Dr. Brigitte Smith

In this podcast, Utah’s Chief Medical Quality Officer interviews Brigitte Smith. A vascular surgeon who joined the University of Utah in 2015, Dr. Smith has quickly become a thought leader in transforming training for future physicians in value (both medical school and residency programs). Their conversation pinpoints an inconvenient truth—we may be a generation away from a culture of value-driven healthcare.