Quoteworthy
What I love as a leader is the direct interactions I get to have with my staff members. I’ve learned a lot working with people who are compassionate and kind. All of us want to do what’s right, valuing every single individual we encounter, whether they’re patients or co-workers.
Tracy Farley

Most Recent
Exploring a New Way to Learn

Hospitalist and Graduate Medical Education director of quality and safety Ryan Murphy explains how Accelerate’s playlists are an infinitely modifiable, curiosity-satiating approach to unifying learners behind a single vision. With more than 15,000 visitors in the last 12 months, it’s worth taking a look.

How Clinician Educators Can Give Effective Feedback

Feedback is often an area that breaks down under the rigors and pressure of clinical activity. Clinician educators Pete Hannon and Kathleen Timme introduce a methodology that can provide insight, inspire goal setting, and help improve clinical performance.

One-Minute Preceptor

Finding the time to teach in busy clinical environments can be challenging. Clinician educators Kathleen Timme and Pete Hannon outline a process for precepting in five minutes or less.

The Effective Communicator: Reclaim Your Weekend

The Effective Communicator spoke with Tom Miller, Utah’s Chief Medical Officer, about respectful communication in the workplace. His tips? Go slow, set boundaries, and pick up the phone. Bonus: why he uses Emojis in text messages.

Workplace Challenge: Is It a Culture or Technology Problem?

The pace of technological progress can make it seem like solutions to our health care problems are only a click away. Howard Weeks, Utah’s interim chief medical information officer, lauds the virtues of technology with this caveat: you can’t IT your way out of every problem.

Revenue Cycle: Culture Drives Success

Revenue Cycle Support Services is the backbone of Utah’s financial system – from insurance prior authorizations to processing billions of dollars in claims and payments. Their leadership team, led by administrative director Kathy Delis, has been on a years-long journey to make this work better both for patients and employees. Here, she shares how she brought meaning, purpose, and a sense of community to the team.

Using Adversity & Teamwork to Transform Patients’ Experiences

Parkway medical director Brett Clayson leads one of the highest patient-rated clinics at U of U Health – but it wasn’t always that way. Here are the five leadership principles he used to transform his small, out-of-the-way clinic. Hint: Start with your strengths.

The Effective Communicator: The Medium is the Message

The Effective Communicator returns to settle the never-ending debate: which form of communication is the best?

A Nurse Mentor-Leader Model for Professional Growth

For years, nurse manager Emily Baarz has mentored millennial nurses joining Neuro Critical Care (NCC). But new nurse graduates weren’t always prepared for the high-acuity setting. So Emily created the Axon/Dendrite program, a mentor-leader model to support her staff’s professional growth.

Book Club For Busy People: "Quiet" by Susan Cain

Kyle Bradford Jones returns with a review of “Quiet,” Susan Cain’s book about the power of introverted thinking. Although introversion is often viewed as a drawback — “a second-class personality trait,” Cain writes — Bradford Jones believes that reassessing his personality type has helped him better understand himself, his co-workers, and even his patients.

Leading Change: Frustration is the Mother of Improvement

In her five years at University of Utah Health as hospitalist, educator, and medical director of AIM-A and WP5, Karli Edholm led amazing amounts of impactful work. She trained future leaders and improved the safety, experience, and cost of an inpatient stay. Here she shares her lessons for leading and staying focused on improvement: start with your own frustration.

It's Not About the Brain - It's About the Heart

Charles Saltzman, chair of orthopaedics, believes that academic practice is about passion, not just intelligence. He tells Accelerate about what he’s learned while training and leading some of the most talented physicians in the country. There’s a common thread among the greats: They are drawn to academic work because they feel they can make a difference.