COVID-19 has brought a new challenge to the work of continuous learning in health care: how to teach new information when it is constantly changing and emotions run high. As nurse educators for the emergency department, the pulmonary and palliative care unit, and outpatient clinics, Emma Gauci, Paige Wilson, and Sarah Smith have been thrown into an educator’s quandary: how to help staff feel as knowledgeable and supported as possible.

Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.

Hospitalist Ryan Murphy reflects on the care his dad received as one of Utah’s first hospitalized COVID-19 patients. The experience shaped how he communicates with patients—whether or not they have COVID—in spite of isolation, masks, and physical distancing.

We asked seven members of the Accelerate editorial team to share the best professional advice they had ever received—practical or profound. And now we’re passing it on to you.

How do you stay ahead in an environment of rapid change? Simon Sinek, author of The Infinite Game, suggests how—and Matt Rim, pharmacy manager, translates it for health care. The bottom line? Thinking about health care as an infinite game can build stronger, more innovative, and more inspiring teams.

Hospitalist and Graduate Medical Education director of quality and safety Ryan Murphy explains how Accelerate’s playlists are an infinitely modifiable, curiosity-satiating approach to unifying learners behind a single vision. With more than 15,000 visitors in the last 12 months, it’s worth taking a look.

Feedback is often an area that breaks down under the rigors and pressure of clinical activity. Clinician educators Pete Hannon and Kathleen Timme introduce a methodology that can provide insight, inspire goal setting, and help improve clinical performance.

Finding the time to teach in busy clinical environments can be challenging. Clinician educators Kathleen Timme and Pete Hannon outline a process for precepting in five minutes or less.

Alison Flynn Gaffney defines herself as a servant leader. As U of U Health’s Executive Director of Service Lines, Ancillary and Support Services, she brings more than two decades of experience in strategic, operations, and consulting roles at academic medical centers and community hospitals. Here are Alison’s expert tips for effective servant leadership.

For years, nurse manager Emily Baarz has mentored millennial nurses joining Neuro Critical Care (NCC). But new nurse graduates weren’t always prepared for the high-acuity setting. So Emily created the Axon/Dendrite program, a mentor-leader model to support her staff’s professional growth.

Real teams are the antidote to the chaos of modern medicine. “Real teams know each other, feel loyalty to one another, trust one another, and would not want to disappoint one another” (Tom Lee, NEJM Catalyst 2016). Practicing are conversations between real team members about why the work matters. Our goal is to preserve and share the stories of the teams at University of Utah Health.

In the new series Book Club for Busy People, Accelerate shares highlights of books we’re hearing about from the community. First up: how thinking about others’ needs strengthens teams and increases civility in The Outward Mindset.