Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.
Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.
Sometimes insights from work can be helpful at home. We’re putting four expert tips for creating a compassionate workplace to the ultimate test: conversation at your Thanksgiving table.
We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.
Beliefs are the emotional foundation for excellence and can shape organizational realities. Positive beliefs build energy, enthusiasm, caring and creativity and can increase resilience and influence bottom line results.* Rob Kistler leads nearly 1000 people as the senior director of University Hospital’s support services (nutrition care, environmental services, customer service, safety, and emergency management). Here’s what he believes about his team.
Reading is an essential leadership skill. But with so many distractions—Netflix, social media—reading may be on the decline. James Neider, clinical operations manager, shares strategies for adopting a reading habit that will make you a better leader.
COVID-19 has brought a new challenge to the work of continuous learning in health care: how to teach new information when it is constantly changing and emotions run high. As nurse educators for the emergency department, the pulmonary and palliative care unit, and outpatient clinics, Emma Gauci, Paige Wilson, and Sarah Smith have been thrown into an educator’s quandary: how to help staff feel as knowledgeable and supported as possible.
Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.
Redeployment may be a new health care reality, but in the U.S. military, rapid redeployment and tours of duty have always been part of the job. We turned to local veteran and nursing director Trell Inzunza, and the Resiliency Center's Megan Call, to learn practical strategies for supporting our teams as we transition.
We asked seven members of the Accelerate editorial team to share the best professional advice they had ever received—practical or profound. And now we’re passing it on to you.
The Effective Communicator spoke with Tom Miller, Utah’s Chief Medical Officer, about respectful communication in the workplace. His tips? Go slow, set boundaries, and pick up the phone. Bonus: why he uses Emojis in text messages.
Alison Flynn Gaffney defines herself as a servant leader. As U of U Health’s Executive Director of Service Lines, Ancillary and Support Services, she brings more than two decades of experience in strategic, operations, and consulting roles at academic medical centers and community hospitals. Here are Alison’s expert tips for effective servant leadership.
