Quoteworthy
What teaming means to me is creating a learning environment where you can make mistakes, pick yourself back up and keep trying to get better. It’s the ability for a group of people to tackle a problem together in a safe-to-fail environment.
Tracey Nixon

Most Recent
Creating a Civil Thanksgiving

Sometimes insights from work can be helpful at home. We’re putting four expert tips for creating a compassionate workplace to the ultimate test: conversation at your Thanksgiving table.

A Blueprint to Build a Successful Career in Academic Medicine

We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.

Are Leaders Still Readers?

Reading is an essential leadership skill. But with so many distractions—Netflix, social media—reading may be on the decline. James Neider, clinical operations manager, shares strategies for adopting a reading habit that will make you a better leader.

What It’s Really Like To Teach Something New Every Day

COVID-19 has brought a new challenge to the work of continuous learning in health care: how to teach new information when it is constantly changing and emotions run high. As nurse educators for the emergency department, the pulmonary and palliative care unit, and outpatient clinics, Emma Gauci, Paige Wilson, and Sarah Smith have been thrown into an educator’s quandary: how to help staff feel as knowledgeable and supported as possible.

Lean On Existing Strengths to Thrive in Complexity

Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.

When Duty Calls: Strategies for Managing Redeployment

Redeployment may be a new health care reality, but in the U.S. military, rapid redeployment and tours of duty have always been part of the job. We turned to local veteran and nursing director Trell Inzunza, and the Resiliency Center's Megan Call, to learn practical strategies for supporting our teams as we transition.

Now More Than Ever, We Need Relational Leadership

Our moment calls for new ways of leading. Kyle Turner and Michelle Vo, relational leadership trainers, explain how this concept brings us to the task. While traditional leadership theories focus on the what and how, relational leadership asks us to place more emphasis on who.

The Best Advice I’ve Been Given

We asked seven members of the Accelerate editorial team to share the best professional advice they had ever received—practical or profound. And now we’re passing it on to you.

The Effective Communicator: Reclaim Your Weekend

The Effective Communicator spoke with Tom Miller, Utah’s Chief Medical Officer, about respectful communication in the workplace. His tips? Go slow, set boundaries, and pick up the phone. Bonus: why he uses Emojis in text messages.

How to Serve Others and Still Lead

Alison Flynn Gaffney defines herself as a servant leader. As U of U Health’s Executive Director of Service Lines, Ancillary and Support Services, she brings more than two decades of experience in strategic, operations, and consulting roles at academic medical centers and community hospitals. Here are Alison’s expert tips for effective servant leadership.

Workplace Challenge: Is It a Culture or Technology Problem?

The pace of technological progress can make it seem like solutions to our health care problems are only a click away. Howard Weeks, Utah’s interim chief medical information officer, lauds the virtues of technology with this caveat: you can’t IT your way out of every problem.

Revenue Cycle: Culture Drives Success

Revenue Cycle Support Services is the backbone of Utah’s financial system – from insurance prior authorizations to processing billions of dollars in claims and payments. Their leadership team, led by administrative director Kathy Delis, has been on a years-long journey to make this work better both for patients and employees. Here, she shares how she brought meaning, purpose, and a sense of community to the team.