Quoteworthy
Professional growth happens with clear goals, the autonomy to reach them, and consistent feedback. Personal growth happens through discussions about work-life balance, family and recreation. Investing in the whole person positively effects engagement and retention.
Melissa Horn

Most Recent
Shared Governance: Harnessing Our Collective Strengths

Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.

Why You Need to Take a Break: The Myth and Science of Pushing Yourself

Many of us are conditioned to push ourselves even harder when times get tough. Why would anyone even consider taking a break? Research says you should. Here’s some rationale and tips to help challenge the instinct to keep pushing through.

The Always Evolving Leader

Leadership is not a destination, but a journey where you’re constantly evolving and entering new stages. Dayle Benson, chief of staff of clinical affairs and executive director of the University of Utah Medical Group, shares how to practice and embrace generativity to nurture the skills of those around you and become a better leader.

Three ways to Build a Team Culture That Thrives

Exceptional care only happens with an engaged team. Jared Wrigley should know: he has led three diverse teams at U of U Health—first, Westridge Health Center, and now, South Jordan’s primary care team and Parkway Health Center. Here are three effective ways he engages everyone on the team.

Stop, Communicate, and Listen

Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

My Name Is Tom, and This Is My Patient Experience

Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

This Is What I See, What Do You See?

Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.

The Experience That Changed My Life

Senior Nursing Director Rita Aguilar shares how a pivotal medical experience at the age of 17 sparked her interest in becoming a nurse. Years later, Rita is applying the same level of compassion and support she received from that experience to encourage others in seeking a career in health care and diversifying the medical field.

How to Master Education in the Health Professions

The new Master of Education in Health Professions degree program offers a unique opportunity to improve teaching skills, influence the future of clinical care, and increase the impact of clinical educators. The program’s interprofessional leaders, Joanne Rolls, Rebecca Wilson, and Wendy Hobson-Rohrer, share why the program is important and offer a few quick tips to improve your teaching today.

More Than One Way to Say Thanks: How the Danish Concept of Hygge Can Help in Winter and in Work

Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.