Quoteworthy
I gain tremendous satisfaction by providing and acknowledging the compassionate service of my teammates, regardless of time, severity of illness, or the frenetic atmosphere we find ourselves in. The currency is connection, and the profits are priceless.
David Sandweiss

Most Recent
Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

Tips for New Faculty: What I Wish I Knew When I Joined the U

Being new is hard. Often for new faculty, it means adjusting to a new state, new team, new patients, and a new organizational culture. We asked hospitalists Ryan Murphy and Valerie Vaughn and surgeon Ellen Morrow for tips that only come from a little time under the belt.

The Surprising Benefits of Reducing Workplace Distraction

Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

Building Our Digital Literacy

How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.

How to Make the Shift from Doing to Leading

Our work has high stakes, and it’s natural we feel a deep sense of responsibility. Ally Tanner teaches us that trust helps lighten the load.

Designing the Digital Roadmap

How do you design a digital strategy? Chief Information Officer Donna Roach explains that it all begins with listening to your customer. Here, she guides us step-by-step through designing Utah’s digital roadmap.

Start Here for a Great Book to Read this Summer

Updated with new reads for summer 2022, find out what leaders from across our health care system are enjoying. From imaginative fiction to social science touchstones, there's a book here worth pursuing on a long summer evening or an upcoming vacation.

The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Feedback is a Gift: Making the Most of WellCheck Survey Results

Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.

Learning to Lead & Leading to Learn

Although her employees are scattered across multiple University of Utah Health locations, Jessica Rivera, director of environmental services for community clinics, maintains a tight-knit team that works and learns together. To strengthen that bond, Rivera has focused on five leadership lessons spanning value improvement, institutional standards, and good old-fashioned trust.

My Name Is Tom, and This Is My Patient Experience

Taped on the wall above my head was a sign that read, “My name is Tom.” As a cardiothoracic surgeon, making the transition from doctor to patient was humbling. I would like to share with you what the experience has taught me, and how it has changed the way I practice medicine.