Quoteworthy
Once you have engaged employees, a safe work environment, and a culture that puts patients first while valuing hard work, trust and loyalty, then your team is ready to succeed.
Jared Wrigley

Most Recent
The Difference between Empathy and Compassion

How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.

Nurse Leader Rounding: How to Ask Open-Ended Questions

Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Translating Passion into Individual and System Impact

Maternal-Fetal Medicine physician Brett Einerson is passionate about reducing uncertainty for women and their families and excited to improve health care on a grander scale. Here's the important part: He knows how to do it. Learn how he translates passion into team-based action.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

This Is What I See, What Do You See?

Continually speaking up is one of the most challenging things an employee does, and making it safe to speak up takes consistent supportive leadership. Members of the patient support services team share how to empower employees to highlight issues and provide solutions.

The Experience That Changed My Life

Senior Nursing Director Rita Aguilar shares how a pivotal medical experience at the age of 17 sparked her interest in becoming a nurse. Years later, Rita is applying the same level of compassion and support she received from that experience to encourage others in seeking a career in health care and diversifying the medical field.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

Five Ways to Practice Trauma-informed Leadership

We are surrounded by trauma—from patients, to coworkers, to our own experiences. University of Utah Health Madsen family practice leaders share how we recognize and normalize employees’ trauma experiences so they can continue to heal and provide quality care.

Creating a Civil Thanksgiving

Sometimes insights from work can be helpful at home. We’re putting four expert tips for creating a compassionate workplace to the ultimate test: conversation at your Thanksgiving table.

A Blueprint to Build a Successful Career in Academic Medicine

We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.