Quoteworthy
Everyone deserves the chance to receive honest and compassionate feedback about their performance. All leaders should have these tough conversations. For me, I start with compassion and the belief that every employee can change. They should be given that opportunity to change.
Melissa Horn

Most Recent
Building a Career Progression Framework for Advanced Practice Clinicians

By the year 2032, two-thirds of the provider workforce will be advanced practice clinicians (APC). Charity Coe and Julie O’Brien, APCs and seasoned leaders passionate about improving their discipline, are charting a course for the success of future practitioners.

Create a Positive Learning Environment for Optimal Care

Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.

How to Be a More Generous Leader

Generosity is a quality that leaders need now more than ever. Dayle Benson, executive director of the Medical Group and chief of staff for clinical affairs, reflects on the generous leaders in her life to help readers develop a spirit of generosity in their own leadership styles.

Active Learning: Techniques to Improve Learner Engagement

Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Build Trust By Spending Time

Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.

Coaching vs Mentoring: When and How To Get Started

When do I need a mentor and when do I need a coach? Utah Coaching Advancement Network (UCAN) co-director Tony Tsai partners with physicians Jared Henricksen, Amy Locke and Ryan Murphy to explore the benefits of professional career coaching in carving your own career path—along with the added benefit of fostering a sense of community, purpose and belonging.

More Than One Way to Say Thanks: How the Danish Concept of Hygge Can Help in Winter and in Work

Rewarding staff might seem overwhelming amid all the responsibilities that come with being a leader. Yet, we know it has a significant effect on morale and retention. HR’s director of communication and recognition Christian Sherwood suggests a layered approach to show your appreciation that won’t necessarily hit your bottom line.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

Five Ways to Practice Trauma-informed Leadership

We are surrounded by trauma—from patients, to coworkers, to our own experiences. University of Utah Health Madsen family practice leaders share how we recognize and normalize employees’ trauma experiences so they can continue to heal and provide quality care.

A Blueprint to Build a Successful Career in Academic Medicine

We all make lots of mistakes early on in our careers. Hospitalist and mentorship expert Valerie Vaughn sets us up for success by sharing her expertise on how to take control of your long-term career path.