It might seem basic, but just calling someone by their name is one of the most powerful forms of recognition a physician can give their team. Moran Vision Services administrative director Brent Price and physician and vice chair Norm Zabriskie share the many lessons they learned from putting employees’ voices at the center of resilience efforts.
Team meetings can be an important way to connect, but not if your team members dread going to them. Zac Watne, senior manager of payment innovation, gives hope to this workplace staple with simple advice: learn together.
Your social media feeds are awash with tips for working from home, but how do you lead from home? Karen Wilson and Dawn Newberry, of University Medical Billing, have led remote teams for years. Their experience boils down to one principle: build and maintain connection.
Our work has high stakes, and it’s natural we feel a deep sense of responsibility. Ally Tanner teaches us that trust helps lighten the load.
Leadership is not a destination, but a journey where you’re constantly evolving and entering new stages. Dayle Benson, chief of staff of clinical affairs and executive director of the University of Utah Medical Group, shares how to practice and embrace generativity to nurture the skills of those around you and become a better leader.
Exceptional care only happens with an engaged team. Jared Wrigley should know: he has led three diverse teams at U of U Health—first, Westridge Health Center, and now, South Jordan’s primary care team and Parkway Health Center. Here are three effective ways he engages everyone on the team.
Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.
When it comes to work, collaboration is key, but do we really know what good collaboration looks like or how it functions? Director of Organizational Development Chris Fairbank shares the importance of investing in collaboration and how to sustain a culture of effective collaboration.
How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.
Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.
Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.
Having trouble focusing or completing a task? It’s the “hyperactive hive mind” at work. In this first article of a two-part series, Chief Medical Officer Tom Miller, HCI’s Chief Clinical Officer Sachin Apte, Chief Wellness Officer Amy Locke, and Chief Medical Education Officer Mark Harris share highlights from the book A World Without Email and its application in health care.
