Quoteworthy
What I love as a leader is the direct interactions I get to have with my staff members. I’ve learned a lot working with people who are compassionate and kind. All of us want to do what’s right, valuing every single individual we encounter, whether they’re patients or co-workers.
Tracy Farley

Most Recent
Learning the Ropes: Three Expert Tips for Team-Building

What can 15 years of team-building leadership teach you? A lot. Expressive therapies manager, Holly Badger supervised the Huntsman Mental Health Institute's (formally known as the University Neuropsychiatric Institute) ROPES Course before becoming a manager of UNI's Expressive Therapy program. Here, Holly gives Accelerate a crash course in building community while strengthening a team.

Create a Positive Learning Environment for Optimal Care

Learners, patients, and teachers are more confident and inspired when we take time to create positive learning environments. Pediatric endocrinologist Kathleen Timme gives practical advice for integrating key aspects of a positive learning environment into your daily interactions.

The Difference between Empathy and Compassion

How can we put compassion for ourselves and others at the center of what we do? Second year medical student Tanner Nelson interviews Medical Director and Physician Assistant Wendy Macey discuss how to build compassion in your practice.

Nurse Leader Rounding: How to Ask Open-Ended Questions

Expert communicators Emily Izzo and Bridgette Maitre share how to ask open-ended questions to encourage conversation and promote meaningful connection.

Stop, Communicate, and Listen

Incremental improvements, like introducing team members to a patient, can have a big impact on a patient’s experience. Neurologist Pete Hannon shares how his team has improved communication to earn trust and confidence.

How to Be a More Generous Leader

Generosity is a quality that leaders need now more than ever. Dayle Benson, executive director of the Medical Group and chief of staff for clinical affairs, reflects on the generous leaders in her life to help readers develop a spirit of generosity in their own leadership styles.

Active Learning: Techniques to Improve Learner Engagement

Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?

Recognize Your Staff at Ground Level

Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.

The Complete Clinician Model Toolkit

Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.

Feedback is a Gift: Making the Most of WellCheck Survey Results

Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.

Learning to Lead & Leading to Learn

Although her employees are scattered across multiple University of Utah Health locations, Jessica Rivera, director of environmental services for community clinics, maintains a tight-knit team that works and learns together. To strengthen that bond, Rivera has focused on five leadership lessons spanning value improvement, institutional standards, and good old-fashioned trust.

Build Trust By Spending Time

Every productive relationship begins with trust, and trust rests on creating positive connections with people. How do you connect with those on your team? How do you understand their concerns? U of U Health's all-star connector Alison Flynn Gaffney experiments with a new approach.