Quoteworthy
By becoming better at giving and receiving feedback, we can facilitate truly effective learning for ourselves, our colleagues and our patients.
Kathleen Timme and Pete Hannon

Most Recent
Dissecting Utilization Review

Utilization Review is a necessary, but oftentimes messy process that ensures patients are receiving the most appropriate care in the most appropriate setting. Jenny Tuan, hospitalist and medical director of Utilization Review, dissects what UR is all about, including confusing gray areas and sticky pain points.

Lean Tips for Holiday Pie Making

Every Thanksgiving, Accelerate’s Marcie Hopkins makes not just one, but multiple pies to enjoy. To maximize efficiency, she teamed up with Farmington manager Matt Sanford to design the perfect process. And—of course—there’s a health care application as well.

Quality Improvement

Hospitalist Ryan Murphy introduces quality improvement (QI): The systematic and continuous approach to improvement.

How to Conduct a Rapid Critical Appraisal

Performing a rapid critical appraisal helps evaluate a study for its worth by ensuring validity, meaningful data, and significance to the patient. Contributors Barb Wilson, Mary Jean Austria, and Tallie Casucci share a checklist of questions to complete a rapid critical appraisal efficiently and effectively.

What Improvement Taught Me About Gardening

Every summer, senior value engineer Cindy Spangler stocks our offices with an abundance of tomatoes, zucchini, and squash. We asked her to share how improvement thinking influences her gardening. Turns out, there are parallels–learn from others, stick to your scope, and learn from the mistakes.

High Reliability Camping

Every summer, Utahns head to the mountains for camping, biking, rafting and other activities. And every summer, many a family is left without a stove, or a helmet, or a…because it was left at home. Thrill-seeker and value engineer Cindy Spangler wants to prevent your next packing mishap with a customized camping checklist.

Zero Suicide - How Do We Get There?

The Zero Suicide initiative has been shown to significantly reduce suicides—and working toward zero suicides is our mission. Rachael Jasperson, Zero Suicide program manager, shares the framework for how we strive for this aspirational goal.

Plan Your Disney Vacation the High Reliability Way

In the beginning, there was High Reliability Thanksgiving. Then came High Reliability Camping and High Reliability Gift Wrapping. Now, manager Brittany Patterson takes on your vacation planning fears: Disney World, the high reliability way.

Seven Principles of Value Management at University of Utah Health

What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the quality of care delivered to patients—and its never been more important as we redesign care during a pandemic. Chief Quality Officer Sandi Gulbransen shares the seven tenets of Value Management that guide our work.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

What Do Lean and Tim Burton’s Nightmare Before Christmas Have in Common?

Senior Value Engineer Luca Boi translates Lean lessons in culture building from Hollywood’s big screen to our everyday lives.

From Nursing to the Outdoors: Staying Safe and Preventing Injury

For National Injury Prevention Day, Spencer Steinbach, Senior Nursing Director, discusses safety and injury prevention in nursing and the outdoors and shares tips for your next adventure.