Quoteworthy
Understanding the perspectives of people we serve is paramount for successful interventions. Without knowing a patient's values, feelings, and environmental and social challenges, a team is unable to adequately create solutions that meaningfully and wholly address the problem.
Marlana Li, Tiffany Weber, Peter Hannon, Ibrahim Hammad, Brian Good, Rachel Bonnett, Candace Chow, Sara Lamb, and Jorie Colbert-Getz

Most Recent
Hysterectomy Surgical Site Infection (SSI) Bundle Implementation​

Urogynecology specialist Whitney Hendrickson-Cahill details the steps an interdisciplinary team followed to reduce surgical site infections (SSIs) following hysterectomy procedures, aiming to improve patient outcomes, shorten recovery times, and reduce healthcare costs at University of Utah Health.

How to Take an Inclusive Sexual Health History

Physician Assistant and Associate Professor Joanne Rolls cares for sexual and gender minority patients and teaches new physician assistants how to comfortably approach sexual health as part of overall health. She shares practical tips to take an inclusive sexual health history.

How to Disagree Without Being Disagreeable

To disagree means failing to agree. Synonyms include to contradict, challenge or debate. Synonyms do not also have to include to argue, quarrel, dispute, bicker or clash. Pediatric intensivist Jared Henricksen shares the best path forward when words become clouded with emotion.

Elevating Our Teams with Shared Governance and Value Culture

Magnet program director Gigi Austria and quality manager Dane Falkner explain how problem-solving structures like Shared Governance and Value Culture complement each other. When practiced together, these approaches can be a recipe for optimal outcomes.

What is ISO-9001 and How Does it Impact Our Everyday Work?

Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk explain how this umbrella of standards—ISO-9001—relates to our accreditation process and impacts our daily work.

Office Eating Culture

You are what you eat: eating habits and food choices in the workplace can impact your well-being and productivity. Wellness program manager Britta Trepp and nutrition specialist Helen Hardy shares how to cultivate and build a healthy and positive office eating culture.

Words Matter: Words that Wound vs. Words that Soothe

Our words can build, or erode, trust with others. Manager of Patient Experience Operations Ember Hunsaker offers insight into how our words may be helping, or harming, those around us and how to balance the scales.

5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.

How to Turn a Gut Feeling into a QI Project

Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.

The Innovation of Integrated Care

Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.