Our words can build, or erode, trust with others. Manager of Patient Experience Operations Ember Hunsaker offers insight into how our words may be helping, or harming, those around us and how to balance the scales.
In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.
Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.
Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.
Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.
Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.
Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.
Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.
Your gut tells you a process could be better than it is—how do you back that feeling up with hard data? Senior value engineer Luca Boi shows how undertaking a baseline analysis can jumpstart your improvement project.
Intensive Outpatient Clinic Physician Stacey Bank, Social Worker Christina Cackler, and Executive Medical Director of Population Health Peter Weir share what it took to build an integrated practice and why it pays to innovate for patient-centered care.
Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Community engagement director RyLee Curtis, Chief Quality Officer Sandi Gulbransen, Project Manager Kimberly Killam, Patient Experience Director Mari Ransco, Chief Medical Informatics Officer Michael Strong, and Health Sciences Equity, Diversity, and Inclusion Librarian Donna Baluchi explain how University of Utah is improving data quality.
Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk provide insight on our partnership with DNV, how accreditation contributes to the safety of our patients and staff, and what to expect during our upcoming evaluation.