Our work lives are changing as some of our homes once again become schools. The Effective Communicator reached out to HR experts Christian Sherwood and Rosemary Norton for advice about how managers can talk with their teams about being flexible with where, how, and when we work.
Anesthesiology techs are essential to the care team, but they are challenged by high turnover. Anesthesia resident Michael Van Tienderen, who was a tech for seven years before going to medical school, worked with fellow resident Matt O’Neal, anesthesiologist Emily Drennan, and senior value engineer Cindy Spangler to develop a lasting solution focused on culture change and career growth for these crucial care team members.
Terry Tempest Williams is a writer, naturalist, activist, educator—and patient. As our workforce prepares to care for more patients, she asked her physician, Dr. Tom Miller, to put her to work. In this first “Dispatch from the Desert,” Terry offers solace by way of a brief transport to Castle Valley, Utah.
Problems. We all have them. Whether it’s a check engine light or an adverse patient safety event, we first need to discover what’s causing the problem before trying out solutions. Senior Value Engineer Luca Boi and a team of Oncology residents get to the root cause using a fishbone diagram.
Family Medicine physician and co-director of the Resiliency Center Amy Locke outlines five ways U of U Health’s strategic commitment to well-being is paying off during COVID-19.
In-Patient nursing leaders Trell Inzunza, Shegi Thomas, Kim Meyer, and Stewart Van Cleave share examples of how leaders can be good stewards of finance through individual, team, and organizational practices.
We have learned that wisdom from the community comes in many forms. Sometimes the most interesting perspectives appear in the comments as a footnote to a peer's post. Here are five ways to cultivate empathy—curated wisdom from the comments.
Palliative care physician Paige Patterson is an expert at having tough conversations. We asked how she engages patients about their wishes, worries, and plans for the future. For Paige, having a process makes serious conversations easier.
We are surrounded by trauma—from patients, to coworkers, to our own experiences. University of Utah Health Madsen family practice leaders share how we recognize and normalize employees’ trauma experiences so they can continue to heal and provide quality care.
Pareto analyses separate the vital few from the trivial many. It’s a narrowing tool used by data-driven lean six sigma facilitators to bring focus to a value improvement effort. Steve walks us through an example in today’s Dojo.
