Lean Behind the Scenes: Nutrition Care Services

Follow Utah’s Nutrition Care Services as they produce and deliver over 300 lunches to inpatients all over our hospital, all at the same time. The work of this exceptional team highlights a complex lean operation that—before now—has largely gone unseen.

Lean Behind the Scenes: Sterile Processing

Sterile Processing runs a lean operation, delivering millions of instruments to University of Utah Health’s procedural teams. Director of value engineering Steve Johnson, assisted by the video wizardry of Charlie Ehlert, sheds light on our system’s unseen infection prevention heroes.

Lean Behind the Scenes: Vargo's Visual Cues

Visual cues in the workflow reduce cognitive load and help process stakeholders make the right decision. Steve Johnson interviews Dan Vargo in this Lean Behind the Scenes exclusive.

Lean Guard Rails: Using the EMR as a forcing function

The sepsis case study focused on the leadership challenges faced by hospitalists Kencee Graves and Devin Horton. This post is about the project’s technical achievement using a process improvement principle. Our system taught Epic, Utah’s electronic medical record (EMR) how to provide urgent, life-saving information to clinicians.

Lean On Existing Strengths to Thrive in Complexity

Crisis requires new ways of doing things, but those who know how to double down on existing strengths thrive in complexity. Case manager Todd Selmer shares two tactics for managing change brought on by the coronavirus that have always served him well.

Lean Tips for Holiday Pie Making

Every Thanksgiving, Accelerate’s Marcie Hopkins makes not just one, but multiple pies to enjoy. To maximize efficiency, she teamed up with Farmington manager Matt Sanford to design the perfect process. And—of course—there’s a health care application as well.

Learning Experiences and Advice From a 4th-Year Medical Student

M.ED host Kerry Whittemore sits down with Garrett Christensen, a 4th-year medical student at the time of recording, to discuss the clinical years of medical training, as part of the Medical Education for the Practicing Clinician podcast series.

Learning the Ropes: Three Expert Tips for Team-Building

What can 15 years of team-building leadership teach you? A lot. Expressive therapies manager, Holly Badger supervised the Huntsman Mental Health Institute's (formally known as the University Neuropsychiatric Institute) ROPES Course before becoming a manager of UNI's Expressive Therapy program. Here, Holly gives Accelerate a crash course in building community while strengthening a team.

Learning to Be Mindful and Present in Most Moments

When life gets busy, it’s easy to forget what keeps us grounded and therefore more satisfied with life. Sydney Ryan reflects on the importance of making time for yourself and prioritizing what is important for you. She explains simple, deliberate actions that have made a difference in her work and her life.

Learning to Lead & Leading to Learn

Although her employees are scattered across multiple University of Utah Health locations, Jessica Rivera, director of environmental services for community clinics, maintains a tight-knit team that works and learns together. To strengthen that bond, Rivera has focused on five leadership lessons spanning value improvement, institutional standards, and good old-fashioned trust.

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